Flat No 205, New China Mill Housing Society, Shree Ram Takadi, Sewree (W), Mumbai - 400015
Summary
Results-driven MIS Executive with proven expertise at TeamSpace Financial Services, specializing in data analysis and report generation. Adept at resolving CRM complaints and enhancing operational efficiency. Skilled in database management and accounting entries, consistently delivering insights that support business growth and improve customer satisfaction.
Overview
10
10
years of professional experience
Work History
Support & MIS Executive
TeamSpace Financial Services Pvt Ltd (Non-Staff of Yes Bank)
Mumbai
06.2020 - 03.2025
Preparing and dispatching a physical welcome letter for an auto loan.
Preparing and dispatching NOC (No Objection Certificate) and NDC (No Due Certificate).
Preparing and dispatching various types of letters, i.e., Cancellation Letter / Reschedulement Letter / Statement of Accounts
Maintaining and sharing various types of daily MIS for seniors and the sales team.
Attending to CRM complaints to resolve them.
Passing accounting entries of mature closure transactions in the Finnone system of the bank.
Tracked customer complaints and followed up to ensure resolution was achieved.
Supported sales team members to drive growth and development.
Generated reports from data in databases to provide insights into business operations.
Prepared detailed reports of daily activities for management review.
MIS Executive
Hinduja Global Solutions Ltd
Mumbai
02.2015 - 06.2020
Preparing a physical welcome letter for an auto loan.
Preparing NOC (No Objection Certificate) and NDC (No Due Certificate).
Passing accounting entries of mature closure transactions in the Finnone system of the bank.
Prepared detailed reports of daily activities for management review.
Attending to CRM complaints to resolve them.
Generated reports from data in databases to provide insights into business operations.
Maintaining and sharing various types of daily MIS for seniors and the sales team.
Tracked customer complaints and followed up to ensure resolution was achieved.
Education
Bachelor of Arts -
Birla Collage
Mumbai
03-2022
H.S.C. -
K M Agarwal Collage
Mumbai
03-2009
S.S.C. -
Nutan Vidyalaya
03-2006
Skills
Data analysis
Report generation
Database management
Customer relationship management
CRM software
Accounting entries
Languages
Marathi
First Language
English
Beginner
A1
Hindi
Beginner
A1
Marathi
Beginner
A1
Timeline
Support & MIS Executive
TeamSpace Financial Services Pvt Ltd (Non-Staff of Yes Bank)
Executive in Central Data Analytic Group (CDAG) at TeamSpace Pvt Ltd (A subsidiary promoted by YES BANK LTD.)Executive in Central Data Analytic Group (CDAG) at TeamSpace Pvt Ltd (A subsidiary promoted by YES BANK LTD.)