SK AQIB ALAM
Kolkata
Summary
Skilled in firewall management, Zscaler administration, and incident management. Proven ability to troubleshoot network issues and enhance security protocols.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Software Development Analyst
Accenture
Kolkata
2024.01 - Current
- Managing Firewalls - Palo Alto, Cisco ASA, and FortiGate.
- Zscaler management.
- Upgradation of firewalls.
- Incident management using the ServiceNow tool with issues related to network flows, Zscaler issues, and DNS.
- Managing Proxy daily operations via ZIA, ZPA, Forti proxy and DNS using tools such as IPAM and Infoblox.
- Flow opening and troubleshooting with tools like Illumio and Qradar.
Network Administrator
Tata Consultancy Services (TCS)
Kolkata
2020.01 - 2024.01
- Configured and maintained firewalls - Palo Alto, Cisco ASA.
- Migration of firewalls from ASA to Palo Alto via Expedition project.
- Proxy request and troubleshoot with Zscaler (ZIA)
Customer Support Associate
Tech Mahindra
Hyderabad
2018.12 - 2019.12
- Internal IT support.
- User access and workstation-related requests and troubleshooting.
- Workstation compliance-related tasks and OS installation.
Senior Executive
I-PROCESS SERVICES LTD
Kolkata
2018.03 - 2018.10
- Worked for two-wheeler finance for ICICI Bank.
- Checked CIBIL reports and other document-related work.
Education
B.TECH - Electrical Engineering
BP PODDAR INSTITUTE OF MANAGEMENT & TECHNOLOGY
Kolkata2016-08
Skills
- Firewall management
- Zscaler administration
- Incident management
- Proxy operations management
- Network troubleshooting
- Network security best practices
- Problem solving
- Network security management
Certification
Google Associate Cloud Engineer
Timeline
Software Development Analyst
Accenture
2024.01 - Current
Network Administrator
Tata Consultancy Services (TCS)
2020.01 - 2024.01
Customer Support Associate
Tech Mahindra
2018.12 - 2019.12
Senior Executive
I-PROCESS SERVICES LTD
2018.03 - 2018.10
B.TECH - Electrical Engineering
BP PODDAR INSTITUTE OF MANAGEMENT & TECHNOLOGY