Summary
Overview
Work History
Education
Skills
Timeline
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Siddhant Kachole

Dealership Operations Consultant

Summary

Strategic Automotive operations leader with 15 + years of experience driving profitability and excellence across premium luxury brands including Lexus, Jaguar Land Rover, Porsche, Volvo, Toyota. Proven track record in the US market for optimizing dealership performance, elevating CSI scores, and leading high-performing teams. Currently leveraging deep domain expertise through Xtra Mile Consulting to deliver operational efficiencies and growth strategies for automotive retail groups.

Overview

14
14
years of professional experience

Work History

Principal Consultant

Xtra Mile Consulting
01.2024 - Current

Strategic advisor to automotive dealership groups, focused on operational transformation, fixed operations performance, and sustainable profitability.

  • Fixed Operations Optimization: Leading process redesign initiatives for Toyota and Porsche dealerships, improving technician productivity, workflow efficiency, and parts turnover through data-driven operational frameworks.
  • Dealer Performance Strategy: Partnering directly with ownership and executive teams to identify structural inefficiencies, and implement scalable operating models aligned with long-term growth.
  • SOP & Culture Transformation: Designing and deploying customized SOPs that align with luxury brand standards and high-volume operational realities, strengthening accountability and service consistency.
  • Profitability Focus: Driving measurable improvements in fixed operations margins, customer retention, and service throughput.

Service Director

Toyota of Greenville
01.2020 - 01.2024

Promoted through four leadership levels within 48 months, based on sustained operational performance and departmental profitability.

  • P&L Ownership: Directed full financial and operational performance of a high-volume Toyota service department, improving net profitability through optimized shop flow, labor efficiency, and resource allocation.
  • Operational Excellence: Maintained top-tier CSI scores, and consistently exceeded regional fixed operations benchmarks.
  • Team Leadership: Built and led high-performing teams of service advisors and technicians, strengthening productivity and reducing turnover through structured performance management.
  • Career Progression: Advanced from Service Advisor to Service Director through successive promotions to Assistant Service Manager, and Service Manager.

Brand Manager

Jaguar Land Rover Porsche Volvo of Greenville
01.2016 - 01.2020

Led sales and brand operations for a multi-brand luxury automotive campus.

  • Brand & Client Leadership: Managed high-net-worth client relationships while ensuring strict adherence to global manufacturer standards across Porsche, JLR, and Volvo.
  • Porsche Certification: Achieved Global Porsche Brand Ambassador Certification, representing elite product expertise and customer experience leadership.
  • Commercial Performance: Oversaw multi-brand inventory and sales strategy to consistently achieve volume and gross profit targets.
  • Market Positioning: Leveraged luxury market insights to strengthen competitive positioning and brand performance.

ECommerce Sales Manager

Jaguar Land Rover Porsche Volvo of Greenville
01.2014 - 01.2016

Built and scaled digital retail operations during the industry’s transition to online-led sales.

  • Digital Sales Strategy: Designed and executed CRM and lead management systems that improved conversion rates, and reduced response times.
  • Revenue Growth: Developed eCommerce into a top-performing sales channel, outperforming traditional showroom traffic in lead conversion and unit volume.
  • Process Innovation: Introduced structured digital workflows that enhanced the customer journey's consistency.

Manager in Training

Lexus of Greenville
06.2012 - 12.2014

Selected for Asbury’s elite leadership development program.

  • Cross-Functional Training: Completed rotations across Sales, F&I, Service, and Parts, gaining end-to-end dealership operational expertise.
  • Luxury Service Foundation: Trained in the Lexus Covenant philosophy, shaping a premium customer experience mindset.

Education

MBA - Operations Management

Northwood University
Florida, USA
04.2001 -

BBA - International Business Management

Northwood University
Michigan, USA
04.2001 -

Skills

  • Operations: Multi-Point Dealership Management, P&L Accountability, Inventory Control
  • Sales & Luxury Experience: High-Net-Worth Client Retention, Luxury Brand Standards
  • Strategic Growth: Market Expansion, Process Re-engineering, Revenue Optimization
  • Leadership: Team Training & Mentorship, Change Management, Agile Methodologies

Timeline

Principal Consultant

Xtra Mile Consulting
01.2024 - Current

Service Director

Toyota of Greenville
01.2020 - 01.2024

Brand Manager

Jaguar Land Rover Porsche Volvo of Greenville
01.2016 - 01.2020

ECommerce Sales Manager

Jaguar Land Rover Porsche Volvo of Greenville
01.2014 - 01.2016

Manager in Training

Lexus of Greenville
06.2012 - 12.2014

MBA - Operations Management

Northwood University
04.2001 -

BBA - International Business Management

Northwood University
04.2001 -
Siddhant KacholeDealership Operations Consultant