SK HAIDER ALI
Store Manager
Kolkata
Summary
Driven as a sales associate and store manager with over 16 years of sales experience in retail.with experience checking out customers using most POS systems. Received the Consultative Sales Certification (CSC) from The Sales Association(nokia and microsoft). Eager to contribute proven sales techniques and people skills to become a sales promoter.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Assistant Store Manager
Daiso Japan LTC International
09.2025 - 01.2026
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Retail store manager
BHAJANLAL COMMERCIAL PVT LTD
12.2022 - 09.2025
- # Develop business strategies to raise our customers’ pool, expand store traffic and Optimised profitability
- # Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- # Ensure high levels of customers satisfaction through excellent service
- # Maintain outstanding store condition and visual merchandising standards
- # Report on buying trends, customer needs, profits etc
- # Deal with all issues that arise from staff or customers (complaints, grievances etc)
Retail store manager
HOTSPOT RETAIL PRIVET LIMITED
06.2021 - 11.2022
- # Develop business strategies to raise our customers’ pool, expand store traffic and optimised profitability
- # Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- # Ensure high levels of customers satisfaction through excellent service
- # Maintain outstanding store condition and visual merchandising standards
- # Report on buying trends, customer needs, profits etc
- # Deal with all issues that arise from staff or customers (complaints, grievances etc)
TEAM LEADER
OPPO MOBILE WEST BENGAL PVT. LTD.
01.2017 - 04.2021
- # Leading the team Of sales executive and driving sales from them.
- # Building a relationship with Dealer, Vender, team members and Customer to focus on our product to increase the sales.
- # Achievement monthly sales target
- # Motivate team members
- # Discover training needs and provide coaching
- # Oversee day-to-day teams' operation and performance
- # Do regular performance evaluation
iPhone solution consultant/Sales assistant
CHANNELPLAY LIMITED
07.2016 - 01.2017
- # Make sure Store is clean and organised.
- # Assist customers in selecting products that best fit for their lifestyle.
- # Perform cross-sale and upsell based on customers interest and tastes to maximise store revenue.
- # Stock, replace. Organise inventory with accuracy And efficiency completing task 10% faster than other associate.
Senior sales promoter
People concepts(Nokia india / Microsoft)
01.2010 - 01.2016
- # Keep sales area neat and clean and directed customers to appropriate service sales or technical pros
- # deal with customers listen their queries fulfil their needs and give them best deal.
- # loading unloading the stocks. packing the goods or products labelling the price-tag and many more things.
Education
Bachelor of Arts - Art
University of Calcutta
Kolkata2009
Higher Secondary Education Certificate - undefined
West Bengal Council of Higher Secondary Education
India01.2006
Secondary Education Certificate - undefined
West Bengal Board of Secondary Education
India01.2004
Skills
Stock management
Store organization
Customer relations
Customer service
Store opening and closing
Store operations
Team management
Inventory control
Retail operations
Timeline
Assistant Store Manager
Daiso Japan LTC International
09.2025 - 01.2026
Retail store manager
BHAJANLAL COMMERCIAL PVT LTD
12.2022 - 09.2025
Retail store manager
HOTSPOT RETAIL PRIVET LIMITED
06.2021 - 11.2022
TEAM LEADER
OPPO MOBILE WEST BENGAL PVT. LTD.
01.2017 - 04.2021
iPhone solution consultant/Sales assistant
CHANNELPLAY LIMITED
07.2016 - 01.2017
Senior sales promoter
People concepts(Nokia india / Microsoft)
01.2010 - 01.2016
Higher Secondary Education Certificate - undefined
West Bengal Council of Higher Secondary Education
Secondary Education Certificate - undefined
West Bengal Board of Secondary Education
Bachelor of Arts - Art
University of Calcutta