SQL
Dynamic IT Manager with a proven track record at Manjeera Group, excelling in vendor negotiations and risk mitigation planning. Enhanced network efficiency through strategic server configurations and optimized helpdesk performance, achieving increased user satisfaction. Skilled in technical troubleshooting and fostering team collaboration to ensure seamless IT operations and robust data protection.
• Maintaining and installation of servers
• Maintaining and installation of Desktops using ghost image files.
• Troubleshoot user systems
• Trouble shooting network problems
• Providing connectivity for online students.
• Providing support for the students
• Maintaining of Lab
Team collaboration
Information confidentiality
Risk mitigation planning
IT risk management
Technical troubleshooting
IT asset management
Network administration
Application support
Disaster recovery
Problem-solving abilities
Security planning
SQL
CCNA