Swapnil R Mandge
Pune
Summary
Creative and solutions-oriented Senior Business Analyst with 11 years of experience and broad-based background in highly competitive and dynamic organizations. Recognized as decisive leader and excellent team player. Excel in critical thinking, problem-solving, and effective communication, ensuring clarity and actionable insights in complex scenarios.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Globant India Private Limited
Pune
12.2021 - Current
- Collaborated with Deloitte's Enabling Areas on an Audit Application development project.
- Capturing, eliciting, categorization, and prioritization of requirements, use cases, and user stories to document business needs within an agile development environment (SAFe).
- Conducting refinement sessions to discover the requirements collaboratively, along with architects, testing, and development leads.
- Facilitating the solution design with architects and the development team. Validating the solution design and ensuring that it meets business and functional requirements.
- Developing specifications, functional impacts, and prototypes to further illustrate the business need.
- Prepare presentations and provide demos at the end of every sprint and iteration.
- Developed detailed project plans outlining tasks, deadlines and resources needed for successful implementation of projects.
- Conducted gap analysis between current state processes and desired future state processes.
- I have also worked with the AI and Analytics team at Deloitte, working on the Data Discovery project. Discovery of Deloitte's data landscape to inventory data assets for privacy, data protection, and insight acceleration. Maintain an evergreen data catalog of data asset inventory.
Senior Business Analyst
Tata Technologies Limited
Pune
03.2015 - 12.2021
- In-depth knowledge of various phases and methodologies of the SDLC.
- Writing user stories, acceptance criteria, use cases, and imparting knowledge on prototypes to the development team.
- Post-implementation production support, resolving performance/process-related queries, and sharing solutions.
- Applied comprehensive understanding of functional testing in signing off on final deliverables.
- Worked with the IT Operations Team at Mercedes-Benz India Limited, managing IT initiatives and project deliverables, followed by agile methodology.
- Part of the projects at MBIL includes 'Digital Service Drive (iPad Application), eInvoicing, TCS implementation in Service, Retail Reversal process, Service Appointments, and Vehicle Reception System for dealers.
- Design the Channel Partner Scorecard (CPSC) for Tata Motors Limited, a strategic tool to track the performance of dealership operations, and to make effective decisions based on certain parameters.
- Worked in an analytics-led business transformation program for Tata Motors' Commercial Vehicle Business Unit, in collaboration with Accenture Consulting, to streamline the end-to-end process for sales and service across the North East and East regions.
Assistant Manager, COO's Office
Essar Steel Limited
Pune
01.2009 - 01.2011
- Monitor departmental businesses
- Prepare and analyze reports related to utilization, budgets, costs, revenues and industry trends
- Assist COO in implementing new initiatives taken by the company
- Provide rapid and proactive response to time sensitive issues and requests
- Ensuring compliances related to various departments and to carry out activities as assigned from time to time
Education
MBA - Operations Management
MITSOM
Pune06-2014
B.E. - Mechanical
Modern Education Society's College of Engineering
Pune06-2009
Skills
- Agile Methodology
- SDLC
- Project Management
- Product Discovery
- Client Relationship Management
- Presentations and Reviews
- SQL and Databases: Basics of MySQL and PostgreSQL
- ETL modeling: Basics (Pentaho/Informatica)
- API Testing - Postman
- Requirement Elicitation
Certification
- Certified Product Owner
- Six Sigma (Green Belt)
- SQL for beginners - Udemy Certification
- Data Warehousing - ETL - Udemy Certification
Hobbies and Interests
- Travel and explore new places
- Swimming
- Trekking
- Music
- Weight training
- Guitar
Languages
- English
- Hindi
- Marathi
Personal Information
Date of Birth: 19-February-1988
References
References available upon request.
Timeline
Senior Business Analyst
Globant India Private Limited
12.2021 - Current
Senior Business Analyst
Tata Technologies Limited
03.2015 - 12.2021
Assistant Manager, COO's Office
Essar Steel Limited
01.2009 - 01.2011
MBA - Operations Management
MITSOM
B.E. - Mechanical
Modern Education Society's College of Engineering
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