Smit Thakkar
Saskatoon
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
3
3
years of professional experience
Work History
Asset Protection Associate
Atlantic Superstore
10.2023 - 02.2025
- Patrolled store departments to check for suspicious activities.
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Wrote reports outlining activities and results.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Greeted customers coming in and out of the store.
Crew Member
Subway
09.2021 - 09.2023
- Prepared fresh sandwiches and salads according to Subway’s quality standards, ensuring consistency and adherence to food safety protocols.
- Maintained a clean and organized workstation, consistently meeting health and sanitation standards during daily operations.
- Assisted in inventory management by monitoring stock levels and restocking ingredients promptly, reducing waste by 10%.
- Delivered exceptional customer service by addressing inquiries and resolving issues quickly, which contributed to increased repeat business.
- Collaborated with team members to streamline service during peak hours, reducing customer wait times and improving overall efficiency.
- Operated the POS system efficiently, processing an average of 100+ transactions per shift with high accuracy.
Education
Master of Science - Applied Computer Science
Dalhousie University
Halifax, Nova Scotia12-2022
Bachelor of Science - Information Technology
Gujarat Technological University
Ahmedabad, India07-2021
Skills
- Detail-oriented
- Team Training
- Inventory control
- Integrity and trustworthiness
- Customer Service
- Team work & Communication
- Time Management
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
Timeline
Asset Protection Associate
Atlantic Superstore
10.2023 - 02.2025
Crew Member
Subway
09.2021 - 09.2023
Master of Science - Applied Computer Science
Dalhousie University
Bachelor of Science - Information Technology
Gujarat Technological University
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