Running
SMITA MALLA
Senior Manager
Bengaluru,KA
Summary
A dynamic, result oriented and can-do-attitude professional with 16+ years of versatile experience across diverse organizations - Banking and Insurance industries. Key attributes includes - Stakeholder Management and strategic decisions, Project Planning, Financial management, quick explorer on solutions for complex issues, manage escalation smoothly, and quality delivery. Handled large, complex projects and multi-track program of work. Experience of leading multi-disciplined technical teams and external vendors and service providers for project. Well versed in PMI Methodologies, Agile Methodology, Change/ Risk Management, Project Monitoring, Training & Development and Testing. Depth in leading Program / Project Management function right from requirements gathering to project scope definition, project scheduling, task allocation, resource utilization and end-to-end implementation, monitoring and operational handovers. Responsible and achieved ongoing client satisfaction. Work with clients to pitch for new business opportunities and solutions for Organizations. Hands-on experience on Infrastructure, Data center migration, O365 Migration, MS Teams, SharePoint migration etc. Trainings on Microsoft Azure, Cloud Computing, Cloud IAM. Hands-on experience on tools – Aldea, PPMC, Jira, Identity manager, My Service, Qars, Netsrm, Servicenow, Microsoft Project plan & Confluence. Certifications: Project Management Professionals Certified Scrum Master ITIL v3 certified.
Overview
17
17
years of professional experience
3
3
Certifications
1
1
Language
Work History
Senior Manager, Projects
Standard Chartered Bank
Bangalore, Bangalore
02.2020 - Current
- Team Size: 9, resources from India and Singapore
- Domain- Finance
- Roles and Responsibilities:
- Manage quality delivery, budget, resources, compliance and governance and stakeholder management.
- Responsible for requirements gathering, Backlog review, driving Scrum ceremonies, Sprint calls, Sprint retrospective meeting, daily stands ups, weekly status report, weekly risk and issue logs review, budget/variance analysis, Governance & Regulatory management, Project Plan preparation, success criteria to be defined and accepted by key stakeholders,Resource management, handover to BAU teams.
Transition lead
Accenture Pvt LTD
Bangalore
07.2020 - 01.2021
- To transition 250 FTE from USA, Manila and India to Accenture
- Team Size: 32
- Budget: $15 M
- Roles and Responsibilities:
- Responsible for end to end transition, Stakeholder management, project plan preparation, Infrastructure readiness, hiring of right skill set, onboarding, application access, knowledge transfer planning and execution, follow the gating process to ensure quality is kept on high standards, Movement of resources to Service rehearsal testing where release to production is deployed, Plan for Go- Live and Hypercare, Handover to operation is key
- Manage Budget, quality and ensure right communication is sent
- Daily touch point meetings, status report (Daily), risk and issue logs to be managed. Manage success criteria is met as agreed with the Stakeholders
Technical Project Manager
DXC Technology
Sydney, NSW
01.2018 - 06.2020
- O365 migration project
- Domain - Banking
- Project budget: 3.2 Million
- Team size: 26
- Roles and Responsibilities
- Applied Hybrid approach of Agile and Waterfall method to deliver the project. Scrum Methodology
- Manage project scope, budget, forecast, project change requests, Governance, risk and issue logs, stakeholder management, status reports, Sprint calls/planning, backlog review, Scrum meetings, daily stand ups and handover to operations etc.
Project manager, Project Manager
HP Enterprise Services
Bangalore
06.2013 - 05.2017
- Project
- Roject Budget: 1.6 Million
- Eam size: 8
- Roject Details
- Life cycle server refresh program
- Managed the projects in both Waterfall & Agile-Scrum Methodology
- Performed end to end Procurement Management, Vendor Management and Server life cycle refreshes with engagement with various vendor engagements to complete the deployments including decommission
- Defined Program \ Project budgets, estimates, schedules and other related factors with regards to new projects
- Hands on experience on PPMC, MSP, Jira, My service, etc., Have worked on multiple infrastructure projects from medium to complex
- Conducted cross-functional project tracking meetings, issue logs, budget
- Coordinated with different groups to troubleshoot issues that impose risk for project
- Involved in processing of contract changes and maintenance of various reports based on project requirement.
- Data Center migration, OS (Wintel, Linux, and HPUX) refresh
- SQL database version upgrade projects, Security upgrade projects etc
- Physical upgrade of the active directory environment globally, with procurement, set up rack and stack, cabling, patching
Project Manager
HP
Bangalore
03.2011 - 08.2013
- Work with various regions and global account across for onboarding of a tool called “Torque”
- Coordinate activities related to changes based on approvals
- Manage a team of 3-17 Project Members (Wintel and Linux, Unix)
- Maintain updated process knowledge and conduct knowledge sharing sessions with team members
- Major Projects:
- Server builds and commissioning ( Wintel , Unix , Linux )
- Server decommissioning (Wintel, Unix , Linux ) rollout
- Work with various Business infrastructure managers globally to automate the process for Server build and Server decommission to reduce the cost of manual engagement for HPE and leverage global resources.
Business Service Representative
HSBC
01.2007 - 02.2011
- For business banking and supporting UK clients.
Ivy Comptech
05.2006 - 12.2006
- Catered to clients for Party gaming industry and maximized customer satisfaction across US regions through prompt resolution of issues and qualitative service delivery.
Genpact
05.2005 - 04.2006
- Catered to clients in US as Business process outsourcing from Hyderabad, India for delivery of services as per agreed service level agreements.
Education
Masters - Sociology
University of Hyderabad
Bachelor’s - arts
Ravenshaw University
Skills
Scrum Master
Project Manager
Program manager
Information Technology
Certification
PMP - Project Management Professional
Interests
Exploring places
Foodie
Timeline
Transition lead
Accenture Pvt LTD
07.2020 - 01.2021
Senior Manager, Projects
Standard Chartered Bank
02.2020 - Current
Technical Project Manager
DXC Technology
01.2018 - 06.2020
Certified Scrum Master
03-2017
PMP - Project Management Professional
08-2014
Project manager, Project Manager
HP Enterprise Services
06.2013 - 05.2017
Project Manager
HP
03.2011 - 08.2013
Business Service Representative
HSBC
01.2007 - 02.2011
Ivy Comptech
05.2006 - 12.2006
Genpact
05.2005 - 04.2006
Masters - Sociology
University of Hyderabad
Bachelor’s - arts
Ravenshaw University