Smita Gracy Minz

FINNONE NEO DIGITAL PORTAL(Web Portal for Loan Set-Sourcing (eApply) & Web Portal for Loan Servicing (eServe)):-

FinnOne Neo Digital Portal helps banks manage the end to end loan cycle of their customers on web. Powered by integrated modules that can be deployed separately, the solution helps banks on-board customers faster

FINNONE NEO SALES ASSIST

FinnOne Neo Sales Assist is designed to help lenders deploy their customer facing held staff for loan origination at locations such as retail stores and automobile showrooms where customers purchase goods and may be requiring on-the-spot finance. The held staff are provided with necessary tools for a successful end to end loan sourcing cycle from affordability check, easy data entry, document upload support instant notification and extensive loan application status tracking.

Support for Portal and Sales Assist

I successfully addressed 120 out of 200 issues yearly, significantly enhancing code quality and delivering optimal solutions.

• Improved and optimized the code to enhance its performance.
• Fixed bugs from UAT environment as well as from support after release.
• Improved software performance by identifying and resolving bottlenecks in the code.
• Critical Thinking: Applied critical thinking skills to analyze complex customer issues and identify root causes.
• Analytical Abilities: Utilized data and information to assess problems objectively, enabling effective decision-making and solutions.
• Creative Solutions: Developed innovative solutions to unique customer challenges, often exceeding their expectations.
• Process Improvement: Proactively identified areas where support processes could be optimized for greater efficiency and customer satisfaction.
• Adaptability: Demonstrated the ability to adapt to evolving situations, quickly adjusting strategies to address new or unexpected issues.
• Collaboration: Worked collaboratively with colleagues and cross-functional teams to gather insights and leverage collective problem-solving expertise.

FINNONE NEO DIGITAL PORTAL(Web Portal for Loan Set-Sourcing (eApply) & Web Portal for Loan Servicing (eServe)):-

FinnOne Neo Digital Portal helps banks manage the end to end loan cycle of their customers on web. Powered by integrated modules that can be deployed separately, the solution helps banks on-board customers faster

• Developed several Vue.js web pages for a finnone neo portal application, including:
  Summary Screen: Designed and implemented the summary page, providing users details.
  Income Screen: Created the income input page, enabling users to input and manage their income sources.
  Employment Screen: Developed the employment details page for users to input and track employment-related information.
  Deduction Screen: Designed and coded the deduction management page, allowing users to track and manage deductions.
• Conducted unit testing to maintain code quality and stability.