Smitesh Singh

• Working for one of biggest Indian Retail banking customer for their Loan Collection Management System in Retail banking domain
• Implemented Agile methodology in project
• Added 4 new business areas in last 2 years- AWS Support, Application Prod Support, Server Monitoring and UAT Support
• From 2020 till today, Gross Profit Margin improved from 34% to 56%
• Won 3 new project modules due to excellent client delivery
• Implemented Test Driven Development and Unit Test approach
• Identifying/mitigating risks to delivering solution on time
• Managing project deliverable, releases and deployments
• Overseeing formal performance review process for Jr. PMs and Leads
• Implemented review checklist for both Test and Development

Value Adds

• Created opportunities for Test Automation
• Created in house estimation template for better planning
• Leading team of BA's as part of building best practice
• Part of CMMi Level 5 Audit team as auditor for Datamatics
• Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences

• Managed product visualisation and implementation on Car parking revenue management for Gatwick airport in Aviation domain
• Project management on IoT device for revenue leakage
• Managing both projects deliverable and checkpoints
• Building product road-map with help of BA and Product Owner and deciding priority order for all functionalities
• Deciding delivery process and test methodology
• Requirement understanding via internal and external meetings
• Managing WBS
• Creation and management of Project Quality Metrics
• Managing Scrum Process
• UAT support/Defect management and client training -Demo to actual users

• Team coordinator
• Defect management
• Release management
• Execution plan and execution
• Maintaining WBS
• Requirement understanding
• Internal audits
• Reviewing database queries
• Planning SIT and UAT
• Quality inspector

• Onshore offshore coordinator
• Implementation plan and execution
• Maintaining WBS and delivery methodology
• Requirement understanding
• Query Execution for testing

• Code analysis and SQL code preparation
• Production support with over 50 queries resolved on average on single day
• Agile report preparation on weekly basis
• Creating knowledge base document for development and testing team
• Onshore-offshore coordination