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Associate Principal Engineer

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A highly skilled and ambitious engineer with extensive experience in software engineering and proficiency in ServiceNow development. Having a strong foundation in programming and design concepts has allowed me to take on any challenges with ease target tables and applied Data Policies.

Detail-oriented and highly experienced Content Moderator with over 6 years of experience ensuring user-generated content aligns with community standards, legal requirements, and platform guidelines. Skilled in flagging sensitive material, reviewing high-volume content efficiently, and applying nuanced judgment in diverse cultural contexts. Committed to promoting safe and respectful online environments.

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Software Developer with more than 10+ years of experience in the information technology and services industry skilled in HTML5, Css3, Bootstrap, JavaScript/ES6, React, Microsoft Excel/Word/PowerPoint, Programming and Strategic Planning. Have Good Worked Experiences in E-commerce Platform like Magento, WordPress, and have knowledge on SQL. In CGI I have 5+ Years of experiences Worked on React JS and JavaScript. Working experience in GitHub, Bit bucket, Source Tree, Stack Overflow. Working Experiences on Jira Tracking tool as well as Agile Methodology

6+ plus years of experience as data engineer in BFSI Domain. Currently working in HSBC as a Lead Data Engineer. Completed Google Associate Cloud Engineer certification. Looking for opportunities in Data Engineering. Ready to learn and upskill to any new Technologies.

 Dynamic Process Developer at Genpact with expertise in Order to Cash management and a proven track record in cash application accuracy. Skilled in Oracle ERP systems and adept at resolving customer account issues through effective collaboration. Trained teams to enhance performance, ensuring high data integrity and streamlined operations. 

Results‑driven Senior Business Analyst & Data Analytics Professional with 7+ years in SaaS, specializing in Power BI, Tableau, SQL, Snowflake, and ServiceNow platform analytics. Achieved a 50% productivity boost through dashboards and automation. Skilled in data modeling, DAX, KPI dashboards, forecasting, and sales/business operations. Adept at bridging technical processes with business strategy, driving stakeholder alignment, and influencing senior leadership through clear, actionable insights.

 Having 3 years of experience in claims adjudication with 100% accuracy and also have the time management skills to handle within the SLA and SLP requirement of the client. Interested to learn and explore new technologies based on the business requirement 

Providing valuable expertise to Organization. Seeking a career to utilize my skills and abilities to my utmost potential through continuous learning and practice & to handle important portfolios of company and looking for a challenging opportunity in a Professional Environment. Looking to work for the organization where I can effectively use my theoretical knowledge and use them practically in order to gain some experience from the company. By learning and observing, I wish to render my service in the field of Insurance. Seeking to upgrade my technical knowledge and skills. Investigates and solves customer concerns to resolve process problems. Well-versed in gathering, reviewing and reporting on insurance information. Adept at achieving service and productivity benchmarks consistently.

Results-driven professional with prior experience as a Senior Process Executive at Infosys BPO Ltd, specializing in process improvement, employee training, and workflow optimization. Recognized with multiple awards for excellence and team mentorship. Proficient in Microsoft Office Suite, with strong expertise in drafting offer letters, streamlining processes, and enhancing operational efficiency through innovative solutions. After a career break to focus on family commitments, I am now eager to rejoin the workforce and leverage my proven skills to contribute to organizational success.

Sneha Bouni

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Senior Process Executive

Customer Service Executive (International, Semi-voice process)

Customer Service Executive (International-voice process)

Education

electronics and communication engineering

M.P.C

S.S.C -

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Senior Process Executive

Customer Service Executive (International, Semi-voice process)

Customer Service Executive (International-voice process)

electronics and communication engineering

M.P.C

S.S.C -

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