Rohit singh
Hyderabad,+918790551377
Summary
Accomplished Senior Process Executive with a proven track record at Cognizant Technology Solutions, specializing in workflow analysis and fostering teamwork. Excelled in enhancing operational efficiency and quality assurance, achieving significant improvements in performance metrics. Skilled in mentoring and strategic planning, adept at driving excellence and innovation across teams.
Experienced with process optimization, focusing on enhancing operational efficiency and reducing bottlenecks. Utilizes robust analytical skills and strategic thinking to drive impactful change. Track record of leading teams and managing complex projects for successful outcomes.
Overview
3
3
years of professional experience
Work History
Senior Process Executive
Cognizant Technology Solutions
05.2024 - Current
- Trained junior team members in technical skills and industry best practices, fostering a culture of learning and growth.
- Maintained a positive work environment by fostering open communication, providing constructive feedback, and recognizing team achievements.
- Provided strategic and operational recommendations for improvement across departments.
- Generated monthly metric reports, interpreted results and developed processes and solutions.
- Developed comprehensive reports to track progress, identify trends, and provide actionable insights for senior management.
- Implemented robust quality control measures to minimize errors, reduce rework, and maintain customer satisfaction levels.
- Prepared accurate documents for customer and business needs.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
Process Executive
Accenture Solutions Pvt Ltd
02.2022 - 04.2024
- Collaborated closely with other departments for achieving operational excellence across the organization.
- Investigated basic issues and escalated more complicated concerns.
- Improved process efficiency by analyzing, identifying bottlenecks, and implementing corrective actions.
- Maintained strict adherence to quality standards by conducting regular audits, resulting in reduced error rates.
- Provided training and mentorship to team members, fostering a culture of learning and growth.
Education
Bachelor Of Commerce -
Prof G Ram Reddy Centre For Distance Education
Hyderabad11.2021
Intermediate -
Telangana Open School Society
Hyderabad05.2018
Secondary School Certificate -
Vighneshwara High School
Hyderabad05.2013
Skills
- Workflow Analysis
- Efficiency improvement
- Compliance
- Operational excellence
- Data review
- Data tracking
- Security
- Teamwork and collaboration
- Performance improvement
- Goal setting
- Quality assurance
Languages
English
Upper intermediate (B2)
Telugu
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Senior Process Executive
Cognizant Technology Solutions
05.2024 - Current
Process Executive
Accenture Solutions Pvt Ltd
02.2022 - 04.2024
Bachelor Of Commerce -
Prof G Ram Reddy Centre For Distance Education
Intermediate -
Telangana Open School Society
Secondary School Certificate -
Vighneshwara High School
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