Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Sneha Mary Koshy

System Engineer | Linux | AD Server | AWS
Shanthi Nagar , Gonikoppal , Kodagu,Karnataka

Summary

Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines. Motivated to learn, grow and excel in industry. Looking to implement knowledge to achieve business goals and for professional growth.

Overview

6
6
years of professional experience
2
2
Certifications
4
4
Languages

Work History

IT Process Specialist

Infosys Ltd
08.2022 - Current
  • Currently working as Google Workspace Admin.
  • Supports European customers and stakeholders in configuration of Google workspace for business.
  • Performed remote support for client in managing different features in Google Workspace Infrastructure Platform.
  • Knowledge of Windows Azure Platform services, IaaS, PasS, and SaaS
  • Experience with Infrastructure and few Network Administration skills
  • Knowledge on Private, Hybrid, Public Cloud, OS : Windows and, or Linux
  • Monitoring resources and managing disc spaces issues
  • Strong knowledge and understanding of TCP, IP protocols, network route and OSI model
  • Familiar with networking tools
  • Knowledge and understanding of VPN, IPSec, DHCP, DNS, HTTP
  • Knowledge on Azure Networking Azure DNS

System Engineer

Wipro Technologies
12.2019 - 06.2022
  • Provided 2nd and 3rd level end to end technical support to international clients
  • Knowledge in Windows System Administration, Configuration
  • Build collaborative relationship with clients for their requirements in ID creation, Citrix, Accops, IBM Lotus Domino mail setup through WebEx tool
  • Basic understanding of Registry, File Storage, User Accounts and Access Control, Event Logs and Auditing
  • Troubleshooting on permission issues as part of dual account management through Linux commands
  • Process administration and management like monitoring, start/stop/kill in various processes. Implementing ACL’s& special file permissions, Creating File System.
  • Managing install packages using YUM and RPM.
  • Customer delivery experience in Active Directory and understanding of Group Policies, AD Trusts, AD Sites and Services

Systems Administrator

Skypro technologies
04.2018 - 12.2019
  • Delivered tier 2 and tier 3 support for problem identification, diagnosis and issue resolution related to software architecture.
  • Experience with User Profile management
  • Remote Desktop Services configuration and management
  • Knowledge in Security & Authentication
  • Creating and expanding volume groups.
  • Package management, including installing and managing software.
    • Monitoring server performance and troubleshooting issues
    • Preparing detailed monthly audit reports to track and analyze server usage by server management tools

Junior System Administrator ( Internship)

Zynux
11.2017 - 03.2018
  • Knowledge in web-hosting, routing ,DNS settings.
  • Installation of Linux OS and configuration of Apache server and knowledge in Nginx, ipv6,http and PHP
  • Performed deployment of firewall and security settings.


Education

B.E - Computer Science & Engineering | 2016

The Coorg Institute of Technology
Kodagu
05.2001 -

12th - CBSE | 2012

The Oxford School
Kollam
05.2001 -

10th - CBSE | 2010

The Oxford School
Kollam
05.2001 -

Skills

    Will to take challenges

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Certification

Linux Red Hat RHCSA,RHCE ( 2016-2017 )

Interests

Travelling, Photography , Playing badminton and throwball , Music

Timeline

IT Process Specialist

Infosys Ltd
08.2022 - Current

System Engineer

Wipro Technologies
12.2019 - 06.2022

Systems Administrator

Skypro technologies
04.2018 - 12.2019

Junior System Administrator ( Internship)

Zynux
11.2017 - 03.2018

B.E - Computer Science & Engineering | 2016

The Coorg Institute of Technology
05.2001 -

12th - CBSE | 2012

The Oxford School
05.2001 -

10th - CBSE | 2010

The Oxford School
05.2001 -

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Sneha Mary KoshySystem Engineer | Linux | AD Server | AWS