Sneha Patil

• Successfully managed a sizable team to enhance the doorstep experience (DDEX) initiatives for open box deliveries , resulting in improved performance with 72K orders per day in grocery business for IN.
• Worked collaboratively with senior leaders and key cross-functional partners to ensure alignment towards achieving organizational goals in reducing contacts, concessions, delivery reconciliation, and managing escalations.
• Leverage metrics to gain insights into issues and discover trends and patterns that impact business outcomes.
• Developed strategies for reducing upstream defects and promoting collaboration among diverse teams (Fulfillment centers, Last Mile, Security and loss prevention).
• Collaborated with program/product managers, category teams, and tech leads to achieve the milestones outlined in the doorstep experience roadmap

• Managed cross-functional teams to deliver high-quality products for 3P sellers in grocery business to achieve perfect delivery rate of 98%, favorable by 1% vs goal in FY'23.
• Designed and launched high impact programs (E-invoice, Pick By Zone) to drive efficiency, reduce costs and re-purpose warehouse space for total business impact of INR 45 mn annually.
• Worked customer backwards and designed process on re-schedule and cancellation for operational contingencies to achieve ontime performance of 99.6% in 2023.
• Facilitated soft launch and asset readiness for 146+ stores to expand hybrid network to 1250 pincodes.

• Led and oversaw the management of a diverse supplier base, handling a raw materials spend portfolio worth USD 65 MM across a range of over 200 vendors with an extensive product catalogue comprising over 300 SKUs
• Formulated Annual budgeting for direct materials, effectively tracked price increase impacts and successfully mitigated risk to meet bottom line plan and revenue generation.
• Led the end-to-end management of global EXIM projects, including procurement, regulatory compliance, import/export operations, and closure of export obligations and DCGI licenses.
• Took charge of crucial projects involving Portfolio Classification (Kraljic) and Supplier Segmentation, leading to the identification of growth opportunities and the mitigation of supply risks.

• Accomplished timely completion of various tasks involving long range business planning, capacity enhancement, and days on hand projections.
• Optimized efficiency by closely tracking the daily and weekly tasks associated with product planning, scheduling, and material management for a customer service department overseeing 1200+ SKUs.
• Led the complete lifecycle of value added services projects in the derma cosmetic sector, covering supply chain management, regulatory requirements, import logistics and distribution.
• Optimized inbound and outbound freight operations to meet company objectives of a 1.5% increase.

Analyzed monthly demand at SKU-node level to identify gaps and inconsistencies.

Managed the S&OP process to ensure effective communication and alignment between all parties involved

Roll-out of anti-money laundering product to mitigate compliance risk by 17% in the retail banking.