Sneha Roy
Client Handling And Servicing
Gurugram,Haryana
Summary
To enhance my working capabilities,business efficiencies and professional skills to serve my organization with sheer commitment and determination.
Willing to take on any task to support team and help business succeed.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Senior Client Service Executive
Girnarsoft Education Service Private Limited
Gurugram, Haryana
04.2019 - 02.2022
- Collected confidential financial information from clients to construct comprehensive financial plans.
- Executed and devised business development strategies to attract and acquire new clients using content marketing, cold-calling and networking.
- Provided knowledgeable service and support for all customer needs.
- Maintained up-to-date knowledge of product and service changes.
PGT Chemistry
Rockwood Sr. Sec. School
Noida, Uttar Pradesh
09.2018 - 03.2019
TGT Science
Guru Gobind Singh Public School
Ranchi, Jharkhand
04.2017 - 06.2018
PGT Chemistry
Central Academy Ranchi
Ranchi, Jharkhand
09.2014 - 03.2017
Education
B.Ed - Teaching
Sanghamitra Teacher Training College
Ranchi 06.2013 - 04.2014
Master of Science - Organic Chemistry
Dept. of Chemistry ,Ranchi University
Ranchi 06.2011 - 08.2013
Bachelor of Science - Chemistry
St.Xavier's College, Autonomous
Ranchi 06.2007 - 08.2010
Skills
Report preparation
Complaint resolution
Sales expertise
Curriculum Planning
Multitasking
Public Speaking
Accomplishments
- Client handling
- Rewarded Multiple times as a star performer of the month.
- Rewarded multiple times performer of the year also.
- Collaborated with team of 10 Members in the development Project.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Personal Details
- DOB: 22/08/1990
- Sex: Female
- Nationality: Indian
- Marital Status: Single
- Language Known: English,Hindi,Bengali
- Hobbies: Singing,dancing and painting
Declaration
I hereby declare that the above information is true as per my knowledge and belief.
Timeline
Senior Client Service Executive
Girnarsoft Education Service Private Limited
04.2019 - 02.2022
PGT Chemistry
Rockwood Sr. Sec. School
09.2018 - 03.2019
TGT Science
Guru Gobind Singh Public School
04.2017 - 06.2018
PGT Chemistry
Central Academy Ranchi
09.2014 - 03.2017
B.Ed - Teaching
Sanghamitra Teacher Training College
06.2013 - 04.2014
Master of Science - Organic Chemistry
Dept. of Chemistry ,Ranchi University
06.2011 - 08.2013
Bachelor of Science - Chemistry
St.Xavier's College, Autonomous
06.2007 - 08.2010