SNEHA SHARON
Bangalore
Summary
Operations Team Lead at JP Morgan Chase & Co, achieved 80% reduction in validation failures through innovative automation tools like Alteryx, streamlining a manual process and saving 2 hours of manual effort. Expertise in team leadership and stakeholder management, focused on process optimization and colleague mentorship to enhance team performance and collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Team Lead- Trade Lifecycle
JP Morgan Chase & Co
Bengaluru
02.2024 - Current
- Promoted to Team Lead in February 2024, guiding a high-performing team.
- Successfully completed a key automation project using Alteryx, enhancing efficiency in account opening and closure.
- Conducted end-of-day activity reviews to ensure accurate and prompt task completion.
- Mentored team members on Alteryx, fostering collaboration and skill development.
- Analyzed workflows, identifying opportunities for further automation and optimization.
- Communicated project progress to upper management, aligning outcomes with business goals.
- Managed escalations effectively, addressing issues promptly while maintaining focus on deadlines.
- Oversaw daily Nostro reconciliation, ensuring smooth fund flow and accurate data for reconciliations.
Key Projects
JP Morgan Chase & Co
Bengaluru
11.2022 - Current
- Led project to reduce validation failures in Data Maintenance queue and achieved 80% reduction thus significantly decreasing manual validation effort.
- Developed workflows for static automation project using Alteryx to enhance process optimization.
Senior Reconciliation Analyst
JP Morgan Chase & Co
Bengaluru
02.2021 - 02.2024
- Monitored feeds and communicated delays to stakeholders through calls, chats, and emails.
- Handled high-priority P1 tickets, ensuring prompt resolution of critical issues.
- Led migration of internal reconciliation tools, supporting smooth post-migration operations and monthly testing.
- Served as SME for Nostro products, delivering knowledge transfer to junior team members.
- Contributed to Business Continuity Plan for four years, training team members on counterpart activities.
- Developed expertise in SWIFT MT940 and MT950 messages for accurate reconciliation and transaction tracking.
Senior Reconciliation Analyst
JP Morgan Chase & Co
Bengaluru
08.2020 - 01.2021
- Worked for 6 months on Custody Reconciliations for Global Custody and Gold Recon.
- Efficiently worked on Breaks resolution including matching and sourcing of breaks to Trade settlements & Corporate action team after proper investigation using COSMIC & TITAN tool.
- Worked on aged break clearance by liaising with internal & external agents.
Education
MBA - Data Science
Jain Deemed- To Be University
Bangalore,India02.2024
Bachelor's degree - Bachelors on Commerce
Kristu Jayanti College
Bangalore,India08.2020
Diploma in Financial Management & Office Administration -
SANFORD College of Information Technology
07.2019
BLUE JAVA - Diploma in Finance & Office Management
SANFORD College of Information Technology
Bangalore,India03.2015
Skills
- Communication skills
- Cash and stock reconciliation
- Time management
- Specialized in Alteryx, Tableau, and SQL
- Microsoft tools (Excel, PowerPoint)
- Reconciliation tools
- Financial and data analysis
- Risk management
- Stakeholder management
- Collaboration skills
- Problem solving
Certification
Certification for successfully completing Alteryx Course, Innovation Hub
Volunteer Experience
Good works initiative for Blood donation drive
Recognitions
- Certificate of Recognition for Quality & Excellence, 04/01/22, Outstanding performance
- Certificate of Recognition for Quality & Excellence, 04/01/24, Successfully completing the automation projects
Affiliations
- Part of people engagement programs
- Public speaking
Accomplishments
Awarded with Certificate of Recognition for Quality & Excellence for two quarters for outstanding performance and process automation.
Languages
English
First Language
English
Proficient (C2)
C2
Kannada
Intermediate (B1)
B1
Telugu
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
References
References available upon request.
Timeline
Operations Team Lead- Trade Lifecycle
JP Morgan Chase & Co
02.2024 - Current
Key Projects
JP Morgan Chase & Co
11.2022 - Current
Senior Reconciliation Analyst
JP Morgan Chase & Co
02.2021 - 02.2024
Senior Reconciliation Analyst
JP Morgan Chase & Co
08.2020 - 01.2021
MBA - Data Science
Jain Deemed- To Be University
Bachelor's degree - Bachelors on Commerce
Kristu Jayanti College
Diploma in Financial Management & Office Administration -
SANFORD College of Information Technology
BLUE JAVA - Diploma in Finance & Office Management
SANFORD College of Information Technology
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