Sneha Singh
Sales executive
Gurgaon,HR
Summary
Accomplished Senior Travel Sales Consultant with a proven track record at Dyninno India, enhancing booking efficiency and fostering vendor relationships for competitive pricing. Expert in itinerary planning and customer service, I excel in utilizing marketing knowledge and advanced communication to drive revenue growth and client satisfaction. Skilled in teamwork and problem-solving, I consistently achieve organizational goals.
Overview
4
4
years of professional experience
Work History
Senior Travel Sales Consultant
Dyninno India
02.2023 - Current
- Streamlined booking processes for improved efficiency and reduced wait times for clients.
- Participated actively in company-wide initiatives aimed at enhancing overall organizational performance, contributing to a positive and collaborative work culture.
- Built strong relationships with vendors to secure competitive pricing and exclusive deals for customers.
- Implemented CRM system improvements to better track client preferences, resulting in more targeted marketing efforts.
Senior Travel Consultant
Fareportal
05.2021 - 01.2023
- Managed high-profile accounts, ensuring seamless coordination of complex international itineraries for VIP clientele.
- Handled sensitive personal data with discretion.
- Increased client satisfaction by providing personalized travel recommendations and itinerary planning.
- Achieved revenue growth by upselling additional services like insurance plans, airport transfers, or excursions to clients during the booking process.
Sales Consultant
Xziant Pvt Ltd
07.2020 - 02.2021
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
Education
High School Diploma -
K.r Education Centre
Kanpur, India 04.2001 -
BBA -
Garwal Universtiy
Dehradun 04.2001 -
Skills
Travel industry experience
Goal-oriented mindset
Marketing knowledge
Cross-selling strategies
Advanced Communication
Expert destination knowledge
Itinerary planning expertise
Strong sales skills
Teamwork and Collaboration
Customer Service
Time Management
Problem-solving abilities
Timeline
Senior Travel Sales Consultant
Dyninno India
02.2023 - Current
Senior Travel Consultant
Fareportal
05.2021 - 01.2023
Sales Consultant
Xziant Pvt Ltd
07.2020 - 02.2021
High School Diploma -
K.r Education Centre
04.2001 -
BBA -
Garwal Universtiy
04.2001 -