Sneha Ushan
Calicut
Summary
Relationship Manager | Portfolio Management | Sales | Backend operations | Team Management | Project Coordinator | Strategist | Quality Check | Client Management | MS Office | Work co-Ordinator | Data Management | Creative inputs | Social Media page management | Website management | Reports | Documentation | Client Communication
Overview
8
8
years of professional experience
1
1
Certification
Work History
Relationship Manager - Yes Premia
Yes Bank
Kozhikode
12.2024 - Current
- Handled high value customer portfolio of bank.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty and generated revenue.
- Analyzed market trends and identified potential new customers through research activities.
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
First Select Relationship Manager
IDFC First Bank
03.2022 - 11.2024
- Portfolio Management - manage and deepen client relationships
- Address and resolve client issues
- Key Focus on building LI and CASA.
- Customer Interactions - Assist customers with banking requirements.
- Generate new sales - Multiple products
- Internal Operations
- Promotion - From AM grade to DM grade.
- Could Qualify 5 different Contests.
- Scored 98% in Mistry Shopping audit.
- Was marked 7th in PAN India MIS of July 2023 MIS for Select RMs.
Wealth Service Manager
ICICI Bank
09.2021 - 02.2022
- Portfolio Management
- Generate new sales
- Customer Interactions
- Internal Operations
Digital Marketing Manager
Ibird Media Company
12.2019 - 05.2020
- Strategist
- Team Management
- Quality Check
- Client Management
- Work Co-Ordination
- Creative Ideas
- Time Management
- Ads Management
- Designing Inputs
- Content Correction
Digital Marketing Executive
Mercedes-Benz Bridgeway Motors Calicut
10.2017 - 12.2019
- Social media page Management.
- Data Management.
- Customer management.
- HTLM
- Designs WhatsApp Creatives.
- Stock updating in Website.
- WhatsApp Management.
- Bulk SMS.
- Bulk Emailer.
- Bulk WhatsApp.
- Reports- PPT & Excel.
- WhatsApp Creatives.
Education
Kendriya Vidyalaya No.2 - Science Stream
Kendriya Vidyalaya No.2
Calicut01.2012
BSC. - Mathematics
Providence Women's College
MSC. - Mathematics
Madurai Kamaraj University
Skills
- Computer skills
- Leadership experience
- Communication skills
- Creativity
- Critical Thinking
- Problem Solving
- Public Speaking
- Adaptability
- Problem-solving abilities
Certification
- AMFI
- IRDA
- Google Digital Unlocked, The fundamentals of digital Marketing, YVP ZT4 SDF
- HubSpot Academy, Content Marketing Certified
- Graphic Designing, Diploma Course from GTEC, 2012
Husband
Anoop Aduvaat
Children
Daughter, 3
Hobbies and Interests
- Photography
- Painting
- Travelling
Linguistic Abilities
- English
- Hindi
- Malayalam
Personal Information
- Age: 28
- Date of Birth: 12/05/95
- Marital Status: Married
Languages
English
Proficient
C2
Hindi
Advanced
C1
Malayalam
Proficient
C2
Timeline
Relationship Manager - Yes Premia
Yes Bank
12.2024 - Current
First Select Relationship Manager
IDFC First Bank
03.2022 - 11.2024
Wealth Service Manager
ICICI Bank
09.2021 - 02.2022
Digital Marketing Manager
Ibird Media Company
12.2019 - 05.2020
Digital Marketing Executive
Mercedes-Benz Bridgeway Motors Calicut
10.2017 - 12.2019
Kendriya Vidyalaya No.2 - Science Stream
Kendriya Vidyalaya No.2
BSC. - Mathematics
Providence Women's College
MSC. - Mathematics
Madurai Kamaraj University