SNEHA GUPTA
Mumbai
Summary
To work in the professional environment, where I can noticeably contribute to an organization's success, and to take advantage of the technical skills, managerial skills and experience I have acquired during my career.
I have Completed Post-Graduation in Master of Business Administration (MBA) with specialization as Systems, from Madras University, Chennai. I have sound communication skills both written and oral. I am enthusiastic, self-motivated and confident. I am a team player and a keen learner and have experience in learning and excelling at new technologies as required.
Overview
6
6
years of professional experience
1
1
Language
Work History
Project Consultant
Hewlett-Packard Global Solution Center
09.2007 - 04.2013
- In charge using established methodologies and procedures to execute high-profile projects with direct senior management exposure. Involved in reorganizing business structures, business processes, IT systems and job roles.
- Industry: Hewlett-Packard Global Solution Center, Bangalore.
- Experience: September 2007 – April 2013 (5 year 7months)
- Job Role Description:
- Working for Bank Of America client Project.
- Change Management
- Incident Management
- Creating and sharing various reports within team.
- Delivering medium sized change projects right from initiation and planning right through to deliver and implementation.
- Reducing the impact of change on the business.
- Planning all changes through stakeholder engagement, analysis and participation.
- Increasing operational efficiency.
- Ensuring that all plans run smoothly and are practical.
- Defining the scope of the Change Management processes.
- Designed and managed the functional aspects of change.
- Oversaw the completion of tasks assigned to company employees and external contractors within agreed time frames.
- Carrying out effective partner and customer communication strategies throughout the entire project.
- Providing updates and progress reports to senior managers.
- Implemented internal and external projects, engaging coordinators through an Aldea component generated by the account Project Delivery team PMs.
Education
Master in Business Administration - Systems
Vel’s Institute Of Business Administration, Madras University
Chennai01-2007
Bachelor in Science IT - IT
Sikkim Manipal University
Delhi01-2005
Senior School - undefined
Kendriya Vidyalaya
Kankarbagh, Patna01-2000
High School - undefined
Kendriya Vidyalaya
Kankarbagh, Patna01-1998
Skills
- Basic Technical Knowledge (Networking, Hardware & Operating System)
- Knowledge on ITIL Framework, Change Management, Incident Management, Networking Skills, IMAC Process (Install, Move, Add & Change) and Project Management
- Hands On various tools: Remedy, ICS, Aldea, Maximo, Visionael, Report Manager, MS-Office
Change management
Incident management
Project planning
Operational efficiency
Communication strategy
Accomplishments
- Joined in as the Technical Engineer for US corporate client and was shifted to Indian contract process based on performance.
- Has under gone with Hardware and Software training for commercial product (E.g. Laptop, Desktop) to troubleshoot customer’s issues.
- Have undergone online and class room training for quality on Basics Of Lean Six Sigma and Basics of DMAIC Process.
- Consistent improvement in the team metrics and was one of the best team.
- Got promoted as a Project Consultant in the year 2011 for Bank Of America client projects.
- Handling team of 5 and above.
- Worked in Telepresence, GTPO Projects within BoA client.
Interests
Community Involvement, traveling, fitness, yoga, listening to music, reading
Timeline
Project Consultant
Hewlett-Packard Global Solution Center
09.2007 - 04.2013
Bachelor in Science IT - IT
Sikkim Manipal University
Senior School - undefined
Kendriya Vidyalaya
High School - undefined
Kendriya Vidyalaya
Master in Business Administration - Systems
Vel’s Institute Of Business Administration, Madras University
Disclaimer
I hereby declare that all details mentioned above are true to best of my knowledge. Place: Mumbai Date: 2024-06-16 (Sneha Choudhary)
PROFESSIONAL EXPERIENCE
- Competencies:
- Able to work on cross-divisional projects.
- Good problem identification skills.
- Having a analytical approach to finding solutions.
- Proficient in the use of Word, Excel, PowerPoint, MS Project.
- Root cause identification skills.
- Personal:
- Good communication skills and able to interact and explain concepts and plans clearly to senior managers.
- Excellent listening skills.
- Having a professional attitude and an imaginative approach.
- Strong influencing skills.
- A team player who is able to work easily with others.
Community Involvement, traveling, fitness, yoga, listening to music, reading
To truly stand out, I can prove myself to be fit in any cultural environment, soft skills, and unique value makes me stand in the crowd. Have hands-on in specialized tools (like advanced Excel) that directly relate to the industry requirment.