Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
EA to MD/CEO
ALBERT DAVID LTD.
03.2023 - 01.2026
Currently working as an executive assistant to the MD/CEO.
Handled phone calls and emails for MD/CEO, ensuring timely communication and prioritization of important correspondence.
Managed calendar, travel arrangements, and report generation to support MD/CEO's operational needs.
Coordinated follow-ups between leadership and senior management to facilitate effective decision-making.
Uphold a strict level of confidentiality.
Maintain an organized filing system of paper and electronic documents.
Assign tasks as and when given.
Trade marketing assistant/admin assistant
JOHNSON & JOHNSON PVT. LTD.
03.2023 - 03.2023
Assisted trade marketing manager with administrative tasks to support marketing initiatives.
Generated comprehensive reports for PAN India, ensuring accuracy and timely delivery.
Managed document filing and record-keeping for branding activities, ensuring organized access to information.
Coordinated travel arrangements, hotel bookings, and visa processing for company foreign visits, facilitating smooth travel logistics.
Coordinating with interdepartmental teams for follow-ups and complete admin support.
Handling confidentiality, sensitive information with discretion.
EA cum HR coordinator
Damati plastics and Avvantikaa s. Parwani
01.2018 - 12.2019
Worked as Executive assistant & Admin, hr. Coordinator (got promoted in 3 months by owner) in office.
Coordinate travel arrangements, manage calendars, prepare itineraries, handle expenses, logistics, and couriers, and documentation.
Handling all calls for the EPBAX system, receiving and relaying telephone messages, and directing the general public to the appropriate staff members and team members.
Assessed matters of top priority and addressed them effectively.
Ability to perform a given task and work under pressure.
Operation Executive
Rare Hospitality & Services
06.2013 - 04.2017
Worked as Operation Executive and Operation Coordinator.
Conducted staff briefings to communicate daily objectives and updates., checking staff grooming, taking rounds of property, checking maintenance.
Oversaw daily operations for multiple restaurant locations within the hospitality sector.
Developed and implemented strategic plans to enhance guest satisfaction and service quality.
Managed staff recruitment, training, and performance evaluations in a high-volume environment.
Ensured compliance with health, safety, and sanitation regulations in all facilities.
Coordinated cross-departmental communication to align objectives and improve team synergy.
Organized and facilitated regular meetings with senior management teams.
Supervisor
NOVOTEL HOTEL JUHU BEACH
06.2012 - 06.2013
Worked as a supervisor.
Handled rooms, inventoried amenities, and checked room conditions.
Supervised daily operations in high-volume hotel environment.
Managed guest requests and resolved issues promptly.
Taking feedback from the guests regarding their stay, comfort.
Filling up and checking the checklist of staff, taking a briefing of staff.
Checking maintenance and taking their follow-ups.
'Star of the Month' certificate received.
Trained and mentored staff to ensure service excellence.
Room Assistant
THE OBEROI HOTELS & RESORTS
01.2010 - 06.2012
Performed duties as room attendant in a busy hotel environment. & Serviced VIP guest rooms, ensuring high standards of cleanliness and attention to detail.
Ensured cleanliness and organization of guest rooms and public areas.
Coordinated room service orders, aligning delivery with guest preferences for enhanced satisfaction.
Managed inventory of supplies for guest amenities and room setups.
Communicated guest requests to relevant departments effectively.
Monitored maintenance issues and reported them for timely resolution.
Resolved customer complaints, maintaining guest satisfaction through prompt and effective solutions.
Adhered to all safety regulations while performing duties.
Stocked and replenished all room amenities.
Education
DIPLOMA IN HOTEL MANAGEMENT - HOUSE KEEPING
ARUN MUCCHALA INSTITUTE OF H.M.C.T.
Mumbai
03.2010
HSC - Commerce
M. L. Dhanukar college of commerce
02.2007
SSC -
Madhavrao Bhagwat High School
03.2005
Skills
Teamwork
Executive leadership
Attention to detail
Time management
Operational excellence
Communication
Languages
Hindi
Marathi
Konkani
English
Hobbies and Interests
Dancing
Listening to music
Making cookies in pastime
Training
Intercontinental Hotel, Nariman Point, Mumbai
Personal Information
Father's Name: Late Shree Ashok G. Naik
Date of Birth: 11/11/89
Gender: Female
Nationality: Indian
Languages
English
Proficient (C2)
C2
Konkani
Native
Native
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Certification
Discover Novotel & Novotel Services Attitudes
Accomplishments
2 time Star of the month - Oberoi hotels & resorts
CEO EA/Operation EA/Product Director EA at Onward Worldwide Management Consultancy & ServicesCEO EA/Operation EA/Product Director EA at Onward Worldwide Management Consultancy & Services