SNEHAL LAHERI

· Overseeing training, skill-building, and process improvement initiatives for the Beautiful Home Service vertical and Beautiful Home Stores across India.

· Leading efforts to enhance employee skill sets, drive operational excellence, and ensure seamless customer experiences.

· Developing and implementing strategic training programs to improve overall performance and productivity within the organization.

· Collaborating with cross-functional teams to identify and implement process improvements.

· Managing nationwide operations and ensuring alignment with company objectives.

• Adaptable and proficient in learning new concepts quickly and efficiently.
• Applied effective time management techniques to meet tight deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked well in a team setting, providing support and guidance.

• Develop relationships with prospective clients, while maintaining existing client relationships
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prospects continuously for new clients through a variety of techniques, including telephone solicitation and cold calling
• Analyze local market to identify market opportunities, prospective companies and associated buyer
• Maintained a safe work environment
• Stocked ordered, and maintained inventory for depth
• To ensure that all plans are rightly executed by coordinating with multiple stake holders
• Proactively deal with conflict on a daily basis to keep everything flowing with 25 employees under my supervision
• Supervised personnel, overseeing adherence to time/attendance and all other company policies.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Streamlined internal processes by introducing innovative tools and technologies, enhancing overall operational efficiency.
• Taught consultative selling techniques to new and existing staff members to build expertise.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.

• Motivating and encouraging internal and external design teams
• Understand the customer space and requirements and provide the complete solution for colors, designs and decor incorporating existing features of their homes
• Work with different aiding tools and technology to help customers choose from the wide range of products & designs for their home decor makeover
• Consult customers by creating a stress-free and enjoyable experience for decor selection
• Upgrade the customers to better & high-quality product
• Consult the customers for the complete basket of solutions and products for the best results
• Consult the customers for the complete painting and decor solutions
• Actively take on any task, activity, or project in line with the store requirements
• Daily reporting of the activities and consultations at the store through proper mediums
• Ensuring designs are available to those who need them, at the appropriate time
• Maintaining thorough documentation of the design process
• Worked with clients to ensure that their expectations are met
• Supervise work progress
• Review designs with health and safety in mind
• Responsible to drive 15 designers for services offered by the company
• Analysis design solution offered by the designers and suggested improvements as and when required
• Conducting design seminars in design school to increase brand awareness
• Overseeing the design process using technical expertise
• Shared business lead with other verticals of the companies
• Integrating with other vertical of the company to increase overall penetration of the services.

• Applied skill in color theory and composition to bring client visions to fruition.
• Trained new employees on company-specific design standards, enabling faster integration into project teams.
• Created marketing materials, including brochures, flyers and product catalogs to brand standards.
• Conducted extensive research on industry trends, ensuring cutting-edge designs that captured the target audience''s attention.
• Evaluated project scope and development schedule, and collaborated closely with project owners to establish parameters.
• Streamlined design processes for increased efficiency and improved collaboration among team members.

• Streamlined internal processes through the implementation of project management software tools which improved overall team efficiency.
• Collaborated with architects and contractors to ensure seamless integration of design elements.
• Worked closely with vendors to negotiate cost-effective pricing for materials while maintaining high-quality standards.
• Presented design proposals to clients to establish clear project expectations and goals.