Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Snehal Pardhi

Pune

Summary

Detail-oriented Product Analyst with a background in the Payments domain, seeking a challenging role to leverage analytical skills, collaborate cross-functionally, and contribute to the effective delivery of innovative solutions. Seeking to leverage my skills and knowledge to drive product excellence and contribute to the success of a forward-thinking organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Product Analyst | UAT Analyst

Western Union
Pune
06.2021 - Current
  • Created and maintained a detailed product backlog, ensuring accuracy, priority alignment, and transparency to all stakeholders.
  • Liaisoned between Operations, Settlement, Business & sales, and L2 team to understand the demanding features and prioritized the roadmap leading to increase in revenue.
  • Contributed to the successful launch of funds out payment platform which now has more than 1000 transactions a day.
  • Facilitated communication and collaboration between product managers, engineering teams, and other stakeholders to drive effective and timely delivery of payment product features.
  • Skilled in analyzing KPI data to identify performance bottlenecks, anomalies, and trends, and recommending improvements to enhance system performance.
  • Participated in agile ceremonies, contributing to sprint planning, daily stand-ups, sprint reviews, and retrospectives for continuous improvement and process optimization through JIRA Reports, Filters, Dashboards.
  • Exercised leadership capabilities by successfully planning & executing UAT and Alpha test strategies for payments across 10+ countries for multiple bank partners.
  • Examined events in application log management & monitoring tools like AWS, Kibana to provide the root causes analysis for failures and saved 50% of dev’s time to fix the defects.

QA Analyst

Aventri Event Software Pvt. Ltd.
Pune
03.2018 - 06.2021
  • Evaluated & validated cross-platform APIs using CRUD operation & identified 10+ incidents.
  • Collaborated across cross-functional teams for 5+ product modules throughout the PDLC.
  • Audited payment flow across 3DS1, 3DS2 & non-3DS authentication for 10+ payment gateways.
  • Reviewed web app for PCI compliances such as protecting cardholder data & vulnerability management.
  • Assessed end-to-end data pipelines through test cases to achieve 100% GDPR compliance.
  • Conducted integration testing of event data flow across 5+ CRM tools (Salesforce, Hubspot, etc)

Education

Bachelor of Engineering - Electrical And Electronics Engineering

Rajiv Gandhi Proudyogiki Vishwavidyalaya
Bhoapl
06.2017

Skills

  • User Stories
  • SAFe
  • Confluence
  • JIRA
  • Postman
  • API Testing
  • Root cause Analysis
  • Agile
  • SDLC
  • Power BI
  • Microsoft Office
  • CRM Software
  • Client Retention
  • Database Skills
  • Team Collaboration

Certification

  • Certified SAFe 5 Practitioner

Timeline

Product Analyst | UAT Analyst

Western Union
06.2021 - Current

QA Analyst

Aventri Event Software Pvt. Ltd.
03.2018 - 06.2021

Bachelor of Engineering - Electrical And Electronics Engineering

Rajiv Gandhi Proudyogiki Vishwavidyalaya

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Snehal Pardhi