Summary
Overview
Work History
Education
Skills
Certification
Websites
Awards
Accomplishments
Timeline
Generic
SNEHAL SINGH

SNEHAL SINGH

Summary

Dynamic Agility Lead at JPMorgan Chase, I excel in driving Agile transformations and enhancing team performance. With expertise in Agile project delivery and stakeholder management, I championed automation initiatives that significantly improved efficiency. My strategic planning and coaching foster high-performing teams, ensuring delivery excellence and alignment with business objectives.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Agility Lead

JPMorgan Chase
09.2022 - Current
  • Spearheaded the maturation of Agile and engineering practices, resulting in measurable improvements across team performance metrics.
  • Championed the implementation of automation rules to elevate story-writing standards, significantly reducing human error and enhancing team efficiency.
  • Acted as a key enabler in scaling 'Jira Automation' practices across multiple Agile Communities of Practice (CoPs) including Hyderabad Agile Ignite and CCB India Agile CoP.
  • Delivered impactful knowledge-sharing sessions on 'Crafting Effective Sprint Goals' across platforms such as Cards CoP and Mumbai Agile Ignite, fostering stronger alignment and outcome-driven planning.
  • Designed and led the 'TIF Jira Bootcamp' program as a Program Lead, collaborating with Agility Leads across multiple Lines of Business (LOBs); successfully executed workshops on Advanced Jira Roadmaps and Automation.
  • Consistently developed and executed quarterly improvement plans aligned with strategic business goals.
  • Partnered with Architecture Office (AO) to introduce a proactive approach to publish RTE Book of Work (BoW) in advance, enabling Application Development (AD) teams to plan bandwidth and prioritize work more effectively.
  • Strategically aligned program initiatives to help product teams reflect accurate cost metrics, supporting more informed decision-making.
  • Collaborated cross-functionally with Engineering Leads and Product teams to identify deployment risks, streamline resolutions, and ensure on-time delivery.
  • Established strong stakeholder relationships through regular touchpoints, ensuring transparency, continuous feedback loops, and active involvement in planning and progress updates.
  • Led enterprise-wide adoption of TrueCD and EaC practices, enabling seamless TestSight integrations and CI/CD maturity.
  • Coached Agile teams on best practices in Agile ceremonies, user story quality, and metric tracking to maintain compliance with industry standards and promote continuous improvement.
  • Demonstrated excellence in team leadership and facilitation, consistently recognized for fostering high-performing teams and receiving accolades for outstanding contributions.

Scrum Master

Morgan Stanley (through Synechron Technologies Pvt Ltd)
10.2020 - 07.2022
  • Drove agility and enhanced value delivery for clients as SAFe Scrum Master.
  • Trained and mentored teams on agile operations and Scrum principles.
  • Facilitated Scrum ceremonies, ensuring effective collaboration and communication.
  • Collaborated with business stakeholders to develop tailored working solutions.
  • Attended PI planning meetings to define cycle capacity and finalize project scope.
  • Aligned sprint scope with product backlog, assisting Product Owner in prioritization.
  • Created JIRA dashboards to manage and track product and sprint backlogs.
  • Conducted sprint retrospectives to capture lessons learned and identify improvements.

Scrum Master, QA Manager & BA

Capgemini India Pvt Ltd
09.2013 - 07.2020
  • Delivered 2 major Projects as a Scrum Master for UK.
  • Served a role of QA Manager for UK, Ireland Projects.
  • Served as a Business Analyst for an US project.
  • Dynamic and results-oriented People Manager with a proven track record in leading Agile teams and driving end-to-end project delivery across roles including Scrum Master, QA Manager, and Business Analyst.
  • Skilled in fostering Agile maturity, enhancing team collaboration, and delivering business value through structured processes and continuous improvement.
  • Led Agile delivery by facilitating Scrum events, backlog grooming, sprint planning, and release management—ensuring alignment with product vision and stakeholder expectations.
  • Drove a culture of transparency, adaptability, and continuous feedback, enabling teams to meet tight deadlines with high quality and innovation.
  • As a Scrum Master, guided cross-functional teams in Agile best practices, hosted daily stand-ups, managed dependencies, and ensured delivery against scope and timelines.
  • As a QA Manager, Led a high-performing QA team of 5, fostering collaboration, accountability, and continuous improvement in a fast-paced Agile environment.
  • Drove performance reviews, resource planning, vendor coordination, and implemented robust test strategies aligned with project objectives.
  • Oversaw resource planning, goal-setting, and workload distribution to ensure on-time delivery of quality outcomes aligned with business objectives.
  • Played a key role in the recruitment and onboarding process, enhancing team capability and cohesion.
  • Championed team upskilling by assigning ownership of key QA tasks such as test estimation (TCP technique), test planning, and scenario creation.
  • As a Business Analyst, collaborated with stakeholders to gather and analyze requirements, conducted UAT, prioritized backlogs, and ensured delivery of user-centric solutions.
  • Deep experience in project documentation, BRD creation, and process improvement using tools like Jira and Confluence.
  • Known for cross-team collaboration, effective communication, and building high-performance, engaged teams aligned with organizational goals.

Quality Assurance Engineer

Winjit Technology Pvt. Ltd.
09.2011 - 03.2013
  • Led comprehensive end-to-end testing efforts, including functional, regression, compatibility, and load testing across multiple modules and sub-products.
  • Created and maintained key QA documentation such as RTM, Test Plans, Test Cases, and Release Notes, ensuring timely updates aligned with project changes.
  • Acted as Single Point of Contact (SPOC) between development teams, project managers, and clients—ensuring seamless communication and alignment.
  • Logged, tracked, and reported defects using a defect tracking tool (Mantis), and facilitated knowledge-sharing sessions on best practices for bug management.
  • Conducted beta testing (10–20 users) and load testing (500–1000 users), with detailed analysis reports delivered to clients.
  • Managed centralized documentation access through Dropbox, supporting both internal and external team collaboration.
  • Facilitated onboarding and training sessions for a 13-member testing team, enhancing QA capability and tool adoption across the team.

Quality Assurance Engineer

Diebold Software Service Pvt. Ltd.
07.2011 - 09.2011
  • Reviewed Business Requirements and IT Design Documents to ensure test coverage and alignment with functional expectations.
  • Prepared detailed Test Description Documents (TDDs) and certification artifacts for assigned devices.
  • Conducted end-to-end manual testing of device functionality, including regression testing for hotfixes.
  • Logged and reported defects promptly using Rational ClearQuest, supporting efficient issue resolution and release quality.

Quality Assurance Engineer

DGTL Media Pvt. Ltd.
06.2010 - 06.2011
  • Reviewed Business Requirements and IT Design Documents, and developed comprehensive Test Plans for assigned modules.
  • Performed end-to-end manual testing covering functionality, compatibility, and regression testing to ensure quality compliance.
  • Reported and tracked defects using a standardized defect tracking tool, ensuring timely resolution.
  • Executed SQL queries on MySQL databases to validate data integrity and successful transaction flows.
  • Performed log analysis, file checks, and file edits on Linux environments to support testing and troubleshooting efforts.

Junior Engineer

Intellect Software Solutions
12.2009 - 07.2010
  • Led the implementation and end-to-end testing of the 'Online Insurance Management System' project.
  • Designed and developed the GUI for a desktop application – 'Tania Water House.'
  • Managed the full project lifecycle of 'Indiahomemart,' including design, testing, and maintenance through to delivery.
  • Reviewed and executed test cases and specifications, ensuring functional accuracy.
  • Performed SQL query execution on MySQL databases for data validation and transaction verification.

Junior Engineer

Softest Technology
01.2008 - 08.2008
  • Led the development, testing, and maintenance of a module for GCode generation.
  • Collaborated closely with the client, participating in project status meetings to discuss risks, progress, and future plans.
  • Conducted feature testing based on test cases, and worked with the development team to resolve identified issues efficiently.

Education

B.E. - Computer Science

Pune University

Skills

  • Agile project delivery
  • Quality assurance leadership
  • Business analysis
  • Stakeholder management
  • Team development
  • Delivery excellence
  • Change management
  • Global delivery experience
  • Strategic planning and execution
  • Agile coaching and transformation
  • Business and technical acumen
  • Presales and estimation

Certification

  • ICP-ACC (ICAgile Certified Agile Coach)
  • SAFe 5 Agilist
  • Certified Scrum Master (CSM)
  • Prince2 Agile – Foundation and Practitioner
  • Capgemini Certified Engagement Manager
  • Certified Professional – Master Agile (CP-MAT)
  • Certified Professional – Basic Agile (CP-BAT)
  • TMap NEXT Test Engineer

Awards

  • Consistently recognized since 2023 by cross-functional stakeholders outside the Lines of Business (LoBs) for impactful contributions and collaborative leadership
  • Extra Mile Award (Capgemini )
  • Project Star Award( Capgemini)

Accomplishments

Successfully completed the Advanced Program in Corporate Strategy & Business Leadership from the Indian Institute of Management, Indore

Certified in GenAI for Product Managers

Timeline

Agility Lead

JPMorgan Chase
09.2022 - Current

Scrum Master

Morgan Stanley (through Synechron Technologies Pvt Ltd)
10.2020 - 07.2022

Scrum Master, QA Manager & BA

Capgemini India Pvt Ltd
09.2013 - 07.2020

Quality Assurance Engineer

Winjit Technology Pvt. Ltd.
09.2011 - 03.2013

Quality Assurance Engineer

Diebold Software Service Pvt. Ltd.
07.2011 - 09.2011

Quality Assurance Engineer

DGTL Media Pvt. Ltd.
06.2010 - 06.2011

Junior Engineer

Intellect Software Solutions
12.2009 - 07.2010

Junior Engineer

Softest Technology
01.2008 - 08.2008

B.E. - Computer Science

Pune University

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