Summary
Overview
Work History
Education
Skills
Timeline
Generic

Snehal Manish Deshmukh

Service Professional
Mumbai,MH

Summary

Motivated and quick learning professional, offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services. Overall experience in various industry types Telecom, Banking, IT and Pharmaceutical.

Overview

16
16
years of professional experience
20
20
years of post-secondary education

Work History

PMO Lead

Quantiphi Analytics Solution Private Limited
Mumbai, Maharashtra
02.2022 - Current

Resource Management

Plan and execute process around demand forecasting, bench management.

Execution and Planning of resources on business projects including pipeline building.

Coordination with all stakeholders including delivery leads for fulfillment.

Working with practice team for up-skilling of pool resources.


PMO _ Corporate Budget

Piramal Enterprise Ltd
Mumbai, Maharashtra
01.2017 - Current

Reporting to IT President - Group CIO.

  • Actively Participating in Corporate IT Planning, budgeting and forecasting.
  • Consolidate and summarize budget recommendations for each budget cycle.
  • Monitor spending to ensure it remains within budget. Complete controlling and tracking of Budget and Actuals.
  • Analyzing financial data, including project budgets.
  • Present Synopsis over cost saving opportunities.
  • Research, analyze, and prepare ad hoc analyses. Provide recommendations to management for final decision making.
  • Collaborate with executives and project managers for CAPEX Budgeting.
  • Enhance control and streamline processes, introducing automation where possible. Work on budgeting and procurement process to drive global consistency and create synergies across teams.
  • Administratively support HR & Admin department.
  • Work closely with finance team on variance reporting and auditing.
  • Complete control on IT procurement and vendor management process.

Automation and Process Improvement initiatives:-

QlikSense Dashboards.

Implementation of Service ticket based Procurement Process.

Put to use SAP - PS for Budget Tracking.

RPA Automation for PR creation process.

Resolve queries on error reports, file data issues and provide feedback to Account Managers.

Work and communicate with 3rd party vendors developers to resolve application/integration issues.

Consultant

Capgemini Ltd
Mumbai, Maharashtra
03.2015 - 12.2016
  • Servicenow reporting of Tickets.
  • Monitor SLA for Incident, Change and Service Tickets.
  • Identifying Process Improvement areas as part of Service Management Team.

Project Lead

Wipro Technologies Pvt Ltd / Citi Information Technology & Operation Services Services
Mumbai, Maharashtra
08.2007 - 02.2013
  • Managed project as lead or more then 5years.
  • Updating and tracking baseline project plans and milestones for task completion in Ms Project (MPP) project for Citibank Basel II implementation.
  • Preparing Bi-weekly decks for steering committee meeting,
  • Documenting Projects as per ITIL standards and attending audits.
  • Budget Management, SOW Management and Admin Support.
  • Managed Workforce Management process - Sorting and mapping candidates for internal project openings.
  • Closely collaborated with project members to identify and quickly address problems
  • Defined responsibilities and roles to team members

Sr. Officer- Private Banking Relationship Manager

ICICI Bank
01.2006 - 08.2007

Customer Care – Associate

Flexi, Tata Teleservices Pvt. Ltd
03.2004 - 12.2005

Education

Smartsheet Project Management – Beginners Course Online – -

Udemy
Online
07.2021 - 11.2021

Qlik Sense Analytics Development -

Udemy
Online
05.2021 - 06.2020

RPA Awareness Training Online- UI Path -

Uipath
Online
12.2018 - 12.2018

ITIL Foundation in IT Service Management -

AXELOS
Classroom
03.2016 - 03.2016

Master of Business Administration DLP -

Sikkim Manipal Institute
Distance Learning
02.2008 - 05.2010

Diploma - Human Resource Management

Wellingkar Institute of Management
Distance Learning
01.2005 - 03.2007

B. COM -

R.K.T College
Mumbai University
09.1998 - 03.2003

S.S.C -

Greens English School
Mumbai University
01.1987 - 03.1998

Skills

MS Excel, Word, PPTundefined

Timeline

PMO Lead

Quantiphi Analytics Solution Private Limited
02.2022 - Current

Smartsheet Project Management – Beginners Course Online – -

Udemy
07.2021 - 11.2021

Qlik Sense Analytics Development -

Udemy
05.2021 - 06.2020

RPA Awareness Training Online- UI Path -

Uipath
12.2018 - 12.2018

PMO _ Corporate Budget

Piramal Enterprise Ltd
01.2017 - Current

ITIL Foundation in IT Service Management -

AXELOS
03.2016 - 03.2016

Consultant

Capgemini Ltd
03.2015 - 12.2016

Master of Business Administration DLP -

Sikkim Manipal Institute
02.2008 - 05.2010

Project Lead

Wipro Technologies Pvt Ltd / Citi Information Technology & Operation Services Services
08.2007 - 02.2013

Sr. Officer- Private Banking Relationship Manager

ICICI Bank
01.2006 - 08.2007

Diploma - Human Resource Management

Wellingkar Institute of Management
01.2005 - 03.2007

Customer Care – Associate

Flexi, Tata Teleservices Pvt. Ltd
03.2004 - 12.2005

B. COM -

R.K.T College
09.1998 - 03.2003

S.S.C -

Greens English School
01.1987 - 03.1998
Snehal Manish DeshmukhService Professional