Vishwa Deepak Kumar

• Manage PMO activities for a 550+ member Digital Solutions portfolio.
• Track and report project budgets, forecasts, accruals, and actuals across T&M and fixed-price projects.
• Validate invoicing and billing against actual resource utilization; liaise with finance and delivery
  teams.
• Oversee onboarding/offboarding, access provisioning, and asset requests.
• Drive labor claim adherence (Miles+ system) and ensure timely submission for invoice processing.
• Coordinate with vendors for contractual hiring, negotiation, SOWs, and budget control.
• Work with procurement/legal on PO renewals and service agreements.
• Work on demand management such as Demand validation and raising, demand approval, followup and tracking.
• Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies.
• Authored customized user manuals for specific system configurations, tailoring content to unique employee skill profiles.

Delivered end-to-end provisioning of Oracle cloud services (PaaS, IaaS, SaaS) for global clients in
healthcare, IT, and banking sectors.
- Managed infrastructure readiness including hardware, software, and network setup.
- Conducted network connectivity tests and handoffs to delivery teams, ensuring SLA adherence.
- Led weekly client reviews and reported on project health, risks, and resolution plans.

• Implemented effective inventory control measures, reducing stock discrepancies and improving accuracy rates.
• Conducted regular reviews of internal procedures, identifying areas for improvement and implementing necessary changes for better efficiency.
• Led team training initiatives to develop employee skills, improve job performance, and foster career growth.

• Supported multi-platform infrastructure projects in PMO and system operations roles.
• Delivered critical reports (weekly account reviews, daily ops summaries) to leadership
• Managed project initiation, labor claims, onboarding/offboarding, and RCA activities
• Provided L1 support for server infrastructure and coordinated with delivery teams
• Managed cross-functional teams to ensure seamless collaboration and efficient resource allocation.
• Streamlined internal processes by identifying areas for improvement and implementing innovative solutions in collaboration with key stakeholders.
• Implemented risk management strategies to identify potential issues early on and initiate corrective action plans.
• Developed detailed performance metrics to track project success over time, resulting in increased productivity levels.
• Enhanced stakeholder satisfaction by proactively addressing concerns and providing timely updates on project progress.