Snigdha Srivastava
Noida
Summary
To strive for growth – in terms of value addition, knowledge, learning; thereby optimizing a goal congruent behavior with management skills to elevate the self and the organization into higher and profitable peaks.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Admission Record Officer-International
Global Banking School (GBS)
Noida
09.2022 - Current
- Establishing and maintaining Admission criteria and associated parameters
- Processing student applications accurately and in a timely manner maximizing the conversion of enquiries into applications and enrolments
- Maintaining student records on CRM and issuing offer letters in a timely and accurate manner in compliance with relevant legislation and GBS policies
- Constant end to end communication channel among Agents, Sales and University Heads.
- Management and distribution of application & worklists Volumes.
- Prepared reports using academic or institutional data and information.
- Strategized and implemented methods for streamlining processes and modernizing operations.
- Supervised subordinate staff in carrying out daily duties and activities.
- Conducted interviews with international applicants to assess their qualifications for admission.
Assessment Coordinator
Study Group (RTC Knowledge Services Pvt. Ltd.)
Noida
12.2019 - 12.2021
- Creating/Booking application from all over the world for higher studies
- Student Assessment for 7 markets (India, Pakistan Nepal, Sri Lanka, Bangladesh, China, Hong Kong)
- Applicant's credibility review checks and feedback
- Constant end to end communication channel among Agents, Sales and University Heads
- Management and distribution of application Volumes.
Client Servicing Officer
Brandberry Marcom
02.2019 - 10.2019
- Seek, process and execute client requests and product orders
- Answer queries regarding product/ services, processes
- Coordinate with internal teams to ensure timely fulfillment of products orders/ services
- Maintain trackers, reports for client interaction, product/ service usage etc
- Collect feedback and resolve client complaints
- Inspire repeat-business from clients
- Handling the team of designing and writers for completion of the projects’ on time
- Ensure the customer SAT for repeat business.
Sr. Operation Executive
Vodafone Idea Limited
12.2017 - 11.2018
- Technical support to team members & monitoring of project activies
- Conduct data collection, data analysis using standard software packages
- Monitoring and evaluation activities that demonstrated the achievement of project results and impact of projects intervention
- Providing training to staff and Assessment of training covering all key staff of the programme implementation team
- Evaluating the quality of training and grading of participants for further training
Corporate Manager
Camlin Limited
11.2015 - 12.2016
- Manage the Channel Sales and educate partners about product portfolio and complimentary services offered
- Maintain PO & Stocks Details of SS/Distributor in their godown
- Dispatch of material to SS / Distributor at all locations
- Stacking of materials, Bill clearance
- Coordinate with sales force for follow up of reports, targets achievements
- Manage sales pipeline, forecast monthly sales and identify new business opportunities
- Develop positive working relationship with partners to build business
Marketing Executive
Wave Infratech Pvt. Ltd.
05.2013 - 11.2015
- Acquisition of new customers
- Solving and handling issues of customers
- Managing operational work
- Building and maintaining relationships with clients to achieve required sales target.
Education
PGDM - Marketing/Operations
GHS-IMR Kanpur
01.2013
B.Sc. - Zoology, Botany
D.D.U. Gorakhpur
01.2008
12th - Science
U. P. Board
01.2005
10th - Science
U. P. Board
01.2003
Skills
- Work Coordination
- Reporting and Documentation
- Idea Development and Brainstorming
- Process Improvement
- Performance Improvement
- Mentoring
- Quality Improvement
Personal Information
- Date of Birth: 06/25/1989
- Gender: Female
- Marital Status: Married
Hobbies and Interests
Participating in team events, music, travelling
Disclaimer
I hereby declare that all the information provided is true to the best of my knowledge.
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Certification
- Database Management Certification
Timeline
Admission Record Officer-International
Global Banking School (GBS)
09.2022 - Current
Assessment Coordinator
Study Group (RTC Knowledge Services Pvt. Ltd.)
12.2019 - 12.2021
Client Servicing Officer
Brandberry Marcom
02.2019 - 10.2019
Sr. Operation Executive
Vodafone Idea Limited
12.2017 - 11.2018
Corporate Manager
Camlin Limited
11.2015 - 12.2016
Marketing Executive
Wave Infratech Pvt. Ltd.
05.2013 - 11.2015
PGDM - Marketing/Operations
GHS-IMR Kanpur
B.Sc. - Zoology, Botany
D.D.U. Gorakhpur
12th - Science
U. P. Board
10th - Science
U. P. Board
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