Sofia Husain

• Called prospective customers in designated market area to qualify leads.
• Escalated concerns or advanced problem calls to management staff.
• Delivered scripted sales talks to customers reached via manual dialing systems.
• Overcame objections using friendly, persuasive strategies.
• Answered inbound telephone calls from interested customers to persuasively discuss offerings.
• Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
• Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
• Answered calls, took messages, and transferred calls to correct individuals.
• Answered questions about company offerings with knowledgeable responses about products and services.
• Followed up with customers to solicit further sales.
• Built relationships with customers using strong persuasion and active listening skills.
• Recorded contact information of customers and potential customers in internal database.
• Qualified leads and set up customer appointments for outside sales team.
• Completed daily and weekly sales reporting using assigned tools.
• Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
• Informed current and prospective customers of promotions and new or upgraded products.
• Trained the team on different products available with the company.
• Nurtured the team to use CRM effectively.

• · Developed strong bonds of trust, rapport, and credibility with over 1000 prospects.
• · Identified prospects' genuine needs that the product/course can meet.
• · Delivered effective presentations to principals and heads of schools and institutions, resulting in course purchases.
• · Resolved the prospects' questions and concerns about the course.
• Achieved business goals through effective counseling as per the timelines.
• Contributed to the company's annual sales and marketing strategies.
• · Maintained the primary customer database.

• Curated and trained 500+ individuals in different form of arts and crafts, paintings, murals etc. in India, UAE, USA and Canada
• Provided feedback, guidance and support to students on participation and performance.
• Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
• Assisted students in developing self-advocacy and support skills.
• Created interactive activities to engage students and maximize learning.
• Facilitated learning of various self-enrichment topics through detailed lesson plans.
• Designed different types of unique gifts for all occasions.
• Contributed the illustration for Book (Page 6 and beyond)

• Monitored students' academic, social, and emotional progress and recorded in individual files.
• Applied play-based strategies to provide diverse approaches to learning.
• Addressed behavioral and learning issues with parents and daycare management.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
• Gave one-on-one attention to children while maintaining overall focus on entire group.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

• Applied play-based strategies to provide diverse approaches to learning.
• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Assisted and supervised 40 children through entire school day.
• Addressed behavioral and learning issues with parents and daycare management.
• Gave one-on-one attention to children while maintaining overall focus on entire group.
• Allowed for ample outdoor discovery time in schedule each day.
• Established positive relationships with students and families.

· Conducted 2 batches ( 45 children) of Nursery class as per syllabus

· Executed all the responsibilities as a teacher including taking care of children, conducting parents teacher meeting and class room management.

· Led all the activities in the area of Arts & Craft for Annual Function, Exhibition for schoolwork and festivals celebrations throughout the year.

• Participated in the Annual Exhibition for four years in a row.
• Attended Art Camp for 3 days organized by Srujan Group Baramati, 2007.
• Participated in 6-day workshop on Print Making at Bharati Vidyapeeth’s College of Fine arts, Pune. 2011.
• Selected for renowned Late Barister V.V.Oak Art Exhibition organized by Tilak Smarak Mandir, Pune. 2012