Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Sofiya  Khan

Sofiya Khan

Nagpur

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Banking Customer Service Representative

Central Bank
Bhopal
01.2017 - 09.2020
  • Utilized various software programs including Microsoft Office Suite for data entry purposes.
  • Identified potential fraud cases and reported them to the supervisor.
  • Processed loan applications and verified documentation for accuracy.
  • Assisted customers with deposits, withdrawals, transfers, and other banking transactions.

Teacher

Thyosipacal high secondary school
Bhopal
01.2015 - 03.2017
  • Organized parent conferences throughout the year to discuss student progress.
  • Participated in professional development workshops related to teaching methods or curriculum changes.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.

Education

B.com - Commerce

Barkatullah University Bhopal
Bhopal , India
09.2012 - 09.2015

Skills

  • Customer service
  • Data entry
  • Relationship building
  • Problem solving

Languages

Hindi
First Language

References

References available upon request.

Timeline

Banking Customer Service Representative

Central Bank
01.2017 - 09.2020

Teacher

Thyosipacal high secondary school
01.2015 - 03.2017

B.com - Commerce

Barkatullah University Bhopal
09.2012 - 09.2015
Sofiya Khan