Sohail Mulani
Bandra
Summary
Highly motivated, self-disciplined with strong knowledge of both online and offline transactions, POS devices, merchant on boarding, QR setup, settlement process, and issue resolution. Skilled in supporting merchants, coordinating with banks/partners, and ensuring smooth payment operations across multiple channels.
Overview
4
4
years of professional experience
Work History
Sr. Executive
Infibeam Avenues Limited
Bandra
05.2022 - Current
- Acquire and onboard merchants for online payment solutions (Website integration, App integration, Payment Links, API-based collections)
- Coordinate with tech teams for API documentation, integration, and testing.
- Ensure KYC documentation and merchant activation as per bank/fintech guidelines.
- Provide support on settlements, chargeback's, disputes, and transaction queries.
- Achieve monthly targets for online merchant acquisition & revenue generation.
- Build and maintain strong relationships with clients and partners.
- Acquire merchants for POS machines, Sound box, Static & Dynamic QR.
- Explain device plans, rental models, MDR, and settlement process.
- Conduct device installation, demo, and first transaction testing.
- Resolve issues related to network, device errors, QR activation.
- Collect and verify merchant KYC for onboarding.
- Coordinate with operations for device dispatch, replacement, or repairs.
- Achieve targets for POS deployment, QR activation, and usage.
- Maintain merchant relationships for retention and repeat usage.
- Online Payment Gateway/Online Business Acquisition. Industry: Banking/Fintech/Payments.
Education
S.S.C -
Cardinal Gracias High School
MumbaiH.S.C. -
IES Junior College
MumbaiB.Com -
Hazarimal Somani College of Commerce & Economics
MumbaiSkills
- Microsoft Word
- Excel
- MS-CIT
- PPT
Personal Information
- Date of Birth: 10/29/01
- Gender: Male
- Nationality: Indian
- Marital Status: Un-Married
Languages
- Hindi
- Marathi
- English
- Hindi
- Marathi
Languages
Hindi
First Language
English
Advanced
C1
Marathi
Advanced
C1
Timeline
Sr. Executive
Infibeam Avenues Limited
05.2022 - Current
S.S.C -
Cardinal Gracias High School
H.S.C. -
IES Junior College
B.Com -
Hazarimal Somani College of Commerce & Economics