Sohan Nayak
Balangir
Summary
A highly motivated and detail-oriented banking professional seeking to leverage my skills and knowledge in financial services. Looking for opportunities to contribute effectively to an organization while enhancing my professional growth in the banking sector.
Overview
3
3
years of professional experience
Work History
Relationship Manager, Business Loan Group
ICICI Bank
Balangir
09.2025 - Current
- Managed client relationships for business loan applications and inquiries.
- Collaborated with credit analysts to evaluate loan proposals efficiently.
- Facilitated communication between clients and internal teams throughout the loan process.
- Developed tailored financial solutions to meet client needs and business goals.
- Provided guidance on loan products, terms, and conditions to clients.
- Coordinated with legal teams to ensure compliance with regulatory requirements.
- Conducted market research to identify potential business clients and opportunities.
- Advised clients on alternative financing solutions when traditional lending was not an option.
- Assisted in resolving any customer disputes or complaints related to their loan agreement.
- Reviewed and analyzed client's credit history, income statements, balance sheets and other financial documents.
- Provided guidance to clients regarding repayment schedules, interest rates and other important information related to their loan agreement.
- Monitored performance of each loan portfolio to ensure timely payments were being made by customers.
- Prepared reports for senior management outlining the progress of all current loans in the portfolio.
Branch Relationship Manager
ICICI Bank
Mumbai
01.2023 - 08.2025
- Managed customer relationships and provided tailored financial solutions.
- Assisted clients with account inquiries and transaction processing.
- Promoted bank products to enhance customer engagement and satisfaction.
- Collaborated with team members to resolve customer issues effectively.
- Ensured compliance with banking regulations and internal procedures consistently.
- Resolved complex customer queries in an efficient manner.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to banking operations.
- Assisted customers in opening new accounts or transferring funds from existing accounts.
- Negotiated terms and conditions of client contracts to ensure mutual satisfaction.
- Provided expert financial advice to clients, enhancing their decision-making process.
- Resolved client issues and complaints promptly, maintaining trust and loyalty.
- Maintained in-depth knowledge of market trends and competitor activities to advise clients effectively.
- Implemented CRM systems for tracking client interactions and improving service delivery.
Education
BBA -
RAVENSHAW UNIVERSITY
MBA - Financial Market
RAVENSHAW UNIVERSITY
Skills
- Project Management
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
Languages
- Hindi
- Odia
- English
- Hindi
- Odia
Personal Information
Date of Birth: 01/24/00
Hobbies and Interests
- Travelling
- Playing football
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge and belief.
Certifications And Achievements
- NISM-Investment Advisor Module Certified.
- NSE Academy Certified Market Professional (NCMP) - Level 1.
Areas Of Interest
- Financial Markets & Investments.
- Retail & Corporate Banking.
- Wealth Management & Advisory.
Languages
English
Beginner
A1
Hindi
Beginner
A1
Timeline
Relationship Manager, Business Loan Group
ICICI Bank
09.2025 - Current
Branch Relationship Manager
ICICI Bank
01.2023 - 08.2025
BBA -
RAVENSHAW UNIVERSITY
MBA - Financial Market
RAVENSHAW UNIVERSITY