SOHIL RAYLI

• Planned and managed eight projects for significant Indian banks and international clients, allowing them to undertake global remittance business using custom white label solutions.
• Designed project management cycles that take into account all tactical actions using the Waterfall and Agile methodologies.
• Oversaw meetings for requirement gathering, sprint planning, retrospectives, project walk-through, daily stand-ups, and status update sessions with clients, cross-functional teams, internal, and external stakeholders.

• Managed and launched one of the complicated & important projects for one of the re-owned bank in India.
• Managed more than 100 client change requests while analyzing risk, pausing payment tracking, and the quality of ongoing projects.
• Created reports on risk mitigation, resource allocation, tracking sheets, and project plans.
• Managed a group of three project coordinators to address and solve their issues as soon as possible. dealt with team level 1 escalations.

• Trained, supervised, and developed branch staff in an effort to create strong team members that contribute to the success and growth of the branch and the organization.
• Managed branch revenue with aggregate exposure of INR 40 mn and 6k customer portfolio monthly.
• Utilized consultative sales approach to define customer goals and develop solutions that cultivated strong relationships with customers
• Ensured that the audit/compliance procedures of the branch were followed.
• Responsible for the implementation of DMAIC Technique, Kaizen and 5S Methodology to improve branch operations and customer service.
• Implementing ATL/BTL marketing activities to improve sales performance.
• Monitor all balances and deposits to ensure that all money in the branch is accounted for and the proper procedures are followed at all times.

• Responsible for directing and controlling the overall execution of the research projects from launch to customer delivery to meet the established targets for scope, quality and schedule
• Monitor the established Key Performance Indicators to determine project health
• Bidding with clients and vendors as per project specification to generate maximum revenue for company.

• Project - Identification of operational gaps in manufacturing cold pressed juices
• Summer Projects &Winter projects
• Applied POKA YOKE, 5S Mythology and Kaizen to optimize the production process, improve inventory level and cost reeducation up to 2 %.
• Work-Study Analysis to allocate right work to right staff to improve labour productivity.
• Implemented Kaizen to improve labor productivity and to maintain hygiene & cleanliness.
• Created Standard Operating Procedures for end-to-end supply chain by conducting AS-IS Analysis Research Project.

• Serving as primary contact and escalation point for all travel related matters, including interacting with C-Level Executives
• Managed and supervised International and Domestic team department and also ensure to deliver best customer services
• Responsible for Sourcing new partners and look after contact negotiations, rate audits, invoice reviews and customer service enquiries
• Handled journey management for corporate clients and manage travel vendor relationships (agency, air, hotel, car rental, executive sedan, and other travel related services), ensuring compliance with service level agreements and contracted pricing.

• Evaluated market needs, discovered potential opportunities and identified new sales channels to meet and improve sales agenda of the firm
• Worked with the firm’s management to develop sales tactics and lead programs based on customer feedback and company vision.