Learning new languages
Solanki Saha
SENIOR CABIN CREW
Kolkata
Summary
Professional aviation specialist prepared to excel in high-standard environments. Proficient in safety protocols, customer service, and emergency response procedures. Known for fostering collaboration and adaptability in dynamic settings. Valued for reliability, problem-solving skills, and calm demeanor under pressure.
A well-presented, articulate, and confident individual with a proven ability to provide exceptional customer service and ensure that passengers leave with a lasting positive impression of their flight. Having an outgoing personality, good interpersonal skills and the ability to work in a multi-national team environment with confidence and minimal supervision. Comfortable working in a fast-paced environment and able to build and maintain good relationships with work colleagues and passengers through a genuine desire to understand their needs and support them. Currently looking to up my career on the roles of a Cabin Supervisor and to commit to the role with outright skills. To be able to showcase my knowledge and experience gained over the years for a valued service and absolute safety.
Overview
12
12
years of professional experience
4
4
Certificates
3
3
Languages
Work History
Senior Cabin Crew
Air India
07.2019 - Current
- Checking flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board
- Carrying out pre-flight duties, including checking the safety equipment and security checks, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals, drinks and stock are on board
- Welcoming passengers on board and directing them to their seats; informing fliers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away
- Checking all seat belts and galleys are secure prior to take-off and making announcements on behalf of the pilot and answering questions during the flight
- Serving meals and refreshments
- Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations
- Giving first aid where necessary
- Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board
- Completing paperwork, including writing a flight report,
- Fleet – A320F, B787-800/900
- Boosted overall team morale through effective leadership techniques that fostered a positive work environment among crew members.
- Maintained strict adherence to safety regulations, ensuring the well-being of passengers and crew members during flights.
Cabin Crew
SpiceJet Airlines
12.2013 - 06.2019
- Responsible for making passengers comfortable from the moment they step on the aircraft
- Making them feel relaxed, safe, and comfortable while providing a full range of in-flight services and refreshments
- Attending a pre-flight briefing, during which cabin crew are assigned their working positions for the upcoming flight
- Fleet – B737-800/900 ER, Q400
Education
Bachelor of Arts -
Jaipur National University
Jajpur, India 04.2001 -
High School Diploma -
Jet Airways Aviation Academy Pvt Ltd
Kolkata, India 04.2001 -
Master of Arts -
Biondini Girls High School
Kolkata, India 04.2001 -
Basic Computer Course - MS Office and Windows
Pranavanda Computer Institute
01-2011
Madhyamik -
Biondini Girls High School
01-2009
Skills
Elderly care
Security procedures
Team management
Grooming standards
Food and beverage service
Passenger assistance
Childcare experience
Cultural awareness
Disability awareness
Menu presentation
Certification
First Aid Certificate
Interests
Timeline
Senior Cabin Crew
Air India
07.2019 - Current
Cabin Crew
SpiceJet Airlines
12.2013 - 06.2019
Bachelor of Arts -
Jaipur National University
04.2001 -
High School Diploma -
Jet Airways Aviation Academy Pvt Ltd
04.2001 -
Master of Arts -
Biondini Girls High School
04.2001 -
Basic Computer Course - MS Office and Windows
Pranavanda Computer Institute
Madhyamik -
Biondini Girls High School
LANGUAGES
English
Hindi
Bengali
PERSONAL INFORMATION
- Height: 5'4"
- Weight: 56 Kgs
- Date of Birth: 02/26/93
- Nationality: Indian
- Married
PROFESSIONAL SCHOLASTICS
- Cabin and Ground Crew Course, Jet Airways Aviation Academy Pvt Ltd, 2013
- Basic Computer Course (MS Office and Windows), Pranavanda Computer Institute, 2011
PASSPORT DETAILS
S7199335
PERSONAL INFORMATION
- Height: 5'4"
- Weight: 56 Kgs
- Date of Birth: 02/26/93
- Nationality: Indian
PROFESSIONAL SCHOLASTICS
- Cabin and Ground Crew Course, Jet Airways Aviation Academy Pvt Ltd, 2013
- Basic Computer Course (MS Office and Windows), Pranavanda Computer Institute, 2011