A Seasoned Network Engineer with Over 17+ Years Experience in Networking Domain with hands on Multiple Networking Technologies Such as Routing, Switching, SDN, Firewalls and VPNs, AAAs, Multi Vendor Compute technologies. Over the Period, worked on Training, Mentoring, Content Creation, Serviceability, Innovation, New Technology Adoption.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Technical Leader - ACI
Cisco Systems India Pvt Ltd
Bangalore
12.2021 - Current
Working in Cisco Application Centric Infrastructure TAC Team for over 5 Years
Typically work With ACI TAC Team involving Escalations from the team on cases that need in-depth analysis, Software or Hardware Defects, Collaborating with the ACI Business unit etc
Work on Lab Reproduction of Customer issues, Filing Defects, Write and Publish Internal and External Documents
Identify Serviceability Needs and work with ACI Business Unit
Identify Automation Scope and track it as part of our Automation Framework
Build Labs that are used by the Team and maintain Automation needed for Provisioning and Cleaning up of the labs
Work on Reusable training needed for the ACI Team across regions.
Technical Leader and Escalation Engineer - Nexus Standalone
Cisco Systems India Pvt Ltd
Bangalore
11.2018 - 11.2021
Worked on Cisco Nexus Standalone Platforms such as N9k, N7k, N6k, N5K, N3k, N2k
Started as a Customer Support Engineer in this team and transitioned to Escalation Engineer and Technical Leader
Worked on Lab Reproduction of Customer issues, Filing Defects, Write and Publish Internal and External Documents
Training the Team and Prepare for New Product Ramp Up and Pre Field testing.
Technical Consulting Engineer (TAC)
Cisco Systems India Pvt Ltd
Bangalore
05.2011 - 11.2018
Worked as a TAC Engineer in the Enterprise and Data Center Switching team
Worked on Various Catalyst switches such as Catalyst 2k, 3k, 4k, 6k , Nexus 2k,3k,5k,7k,9k
Job Role is to handle Customer Service Requests originating on the above platforms and triage the problem and provide a resolution
The Resolution Typically involves Identifying Incorrect Configuration of Design, Identifying an Existing Bug which would need a Software Upgrade, Or Reproduce the Problem in Lab and File a new Software defect and work with the Business unit for Resolution.
Senior Network Engineer
[24]7.ai
Bangalore
06.2006 - 05.2011
Handling Design and Implementations for [24]7.ai (Design includes complete end-to-end solution)
This includes deciding how the topology will look, what devices will be used, what type of links will be used, what bandwidth is required and so on
This is decided based on the inputs and requirements of the customer by working with them directly.) Preparing and presenting Diagrams for all new implementations and making documents featuring the complete implementation
Owning and constantly updating all network related diagrams and documents
Handling audits such as PCI, SAS 70 and all internal compliance and risk management audits and closing the findings where ever applicable on a quarterly basis
Handling L2 and L3 network issues such as Routing, VPN, LAN, Application, Voice issues
Handling Bandwidth requirements and adding network devices (this includes, Forecasting B/W and Device requirements, procuring them where applicable, Optimizing B/W and handling AMC requirements)
Worked and deployed various Open source tools such as Cacti, Nagios, JFFNMS, Cacinda, MRTG, Untangle.
Education
Python -
Rice University
11.2012
Bachelor of Engineering in Electronics and Communication -