Summary
Overview
Work History
Education
Skills
Timeline
Generic
SOMASUNDARAM K

SOMASUNDARAM K

Hyderabad,TG

Summary

I am a Hyderabad based MIS Analyst with 7+ years of experience in MIS Analyst, specializing in Power BI, Advanced Excel, My SQL, Google Sheet, and Data Visualization Tool for dynamic dashboard creation and KPI tracking. Currently freelancing, I leverage my skills to deliver data-driven insights and enhance decision-making for various clients

Overview

2025
2025
years of professional experience

Work History

MIS-ANALYST (RETAIL,TRANSPORTATION & SERVICE)

Wipro Technologies CDC 5 SEZ
8 2023 - Current

● Utilized Power BI, Advanced Excel, and Google Sheet to extract and preprocess retails,transportation & service data, resulting in a clean dataset of records for analysis.

● Provided actionable insights by analyzing large datasets, improving client marketing campaigns by an average of 30%.

● Generated a 12+ comprehensive report with visualizations, facilitating data-driven decisions for the marketing team.

● Designed visually appealing dashboards for easy interpretation of key performance indicators, assisting management in strategic planning efforts.

● Developed custom reports to support decision-making processes, leading to more informed business strategies.

MIS-ANALYST (SALES SUPPORT SPECIALIST)

FRQ BRO PVT LTD (OPPO)
04.2022 - 08.2023

● Streamlined Sales and stocks reporting processes for increased efficiency in generating performance metrics.

● Analyzed large datasets to derive business insights and support decision-making for innovative marketing solutions.

● Improved order processing efficiency by maintaining accurate records in CRM systems and tracking customer interactions.

● Conducted data analysis and provided insights for management reporting, ensuring compliance with laws regulations.

● Analyzed Sales Data use of Power BI and Advanced Excel, normalization practices, and statistical formulas.

MIS-ANALYST (SALES SUPPORT SPECIALIST)

FANGS TECHNOLOGY PVT LTD (VIVO)
03.2019 - 04.2022

● Extracted and analyzed over 90,000 data points from the Mobile Sales database, ensuring 98% accuracy and completeness to support informed decision-making.

● Developed and implemented bar-raising metrics and self-service analytics tools, resulting in a 20% increase in customer satisfaction scores.

● Conducted deep dive investigations to identify improvement areas, leading to optimized customer support processes and a 15% reduction in response times.

● Built KPI reports to track team performance, achieving an impressive 99.89% accuracy, which enabled timely insights for the client and drove continuous improvement.

● Collaborated with cross-functional global teams, providing actionable recommendations based on data insights.

● Analyzed Sales Data use of Power BI and Advanced Excel, normalization practices, and statistical formulas.

● Participated in sales strategy meetings to provide valuable input resulting in the development of innovative approaches to reach target audiences.

MIS-ANALYST (FIBER CABLE MAINTANANCE SUPPORT)

REALIANCE JIO INFOCOM LIMITED (PACE POWER PVT LTD)
06.2017 - 03.2019

● Managed Fiber cable and patrollers Data receivable with a 95% collection rate, 20% reduction in outstanding.

● Monitoring the records of work orders and closing of trouble tickets.

● Cross Checking the large datasets to derive business insights and support decision-making for innovative marketing solutions.

● Analyzed Sales Data use of Advanced Excel, normalization practices, and statistical formulas.

TEAM LEADER/SENIOR PROCESSOR/E-MAIL SUPPORTER

SOURCE HOV INDIA PVT LTD
11.2012 - 03.2017

● Extracted and analyzed over 25,000 data points from the US client database, ensuring 98% accuracy and completeness to support informed decision-making.

● Achieved TAT (Turn Around Time) File Claims within 24hrs (Rekey and Ystrip Files) without delay and satisfied with client end.

● Achieved 100% Of Performance metrics, Project Efficiency Metrics, Financial Metrics, Compliance Metrics, Customer Metrics, and People Metrics.

● Unite with cross-functional global teams, providing actionable recommendations based on data insights.

Education

Master of Computer Applications - MCA - CGPA: 8.2

PRIST UNIVERSITY
Thanjavur, India
05-2013

Bachelor of Computer Applications - BCA - CGPA: 7.3

BHARATH COLLEGE OF SCIENCE AND MANAGEMENT
Thanjavur, India
05-2011

Skills

    POWER BI

    MYSQL

    MICRO SOFT 365 EXCEL

    GOOGLE SHEET

    POWER POINT

Timeline

MIS-ANALYST (SALES SUPPORT SPECIALIST)

FRQ BRO PVT LTD (OPPO)
04.2022 - 08.2023

MIS-ANALYST (SALES SUPPORT SPECIALIST)

FANGS TECHNOLOGY PVT LTD (VIVO)
03.2019 - 04.2022

MIS-ANALYST (FIBER CABLE MAINTANANCE SUPPORT)

REALIANCE JIO INFOCOM LIMITED (PACE POWER PVT LTD)
06.2017 - 03.2019

TEAM LEADER/SENIOR PROCESSOR/E-MAIL SUPPORTER

SOURCE HOV INDIA PVT LTD
11.2012 - 03.2017

MIS-ANALYST (RETAIL,TRANSPORTATION & SERVICE)

Wipro Technologies CDC 5 SEZ
8 2023 - Current

Master of Computer Applications - MCA - CGPA: 8.2

PRIST UNIVERSITY

Bachelor of Computer Applications - BCA - CGPA: 7.3

BHARATH COLLEGE OF SCIENCE AND MANAGEMENT
SOMASUNDARAM K