Somenath Dey
OTM Techno Functional Consultant
Summary
Experienced Software professional with strong past performance of 3+ years. Worked on client location during major project CR implementation. Worked on several CRs(Change Request)/Enhancements taking the ownership of the same and executed them with 100% customer satisfaction. Also, worked on incidents and always resolved them with perfection and before deadline.
Overview
3
3
years of professional experience
3
3
Languages
Work History
OTM Techno Functional Consultant
Tata Consultancy Services (TCS)
11.2020 - Current
- Worked on OTM configuration like Manager Layout, Screenset, Menu, User Management, etc.
- Created and debugged Agents, VPDs, Actions, Action Checks etc.
- Worked on BI Reports. Created reports and fixed long pending reporting issues.
- Worked on data migration during business split.
- Provided hands-on technical expertise throughout all stages of the project lifecycle, ensuring successful outcomes.
- Developed comprehensive documentation detailing of test plans, training materials, and user guides.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Provided exceptional support for clients during implementation both onsite and offsite, resolving technical issues promptly.
Education
B. Tech in Computer Science And Engineering - Computer Science
Techno India Salt Lake
Kolkata 04.2001 -
Skills
Timeline
OTM Techno Functional Consultant
Tata Consultancy Services (TCS)
11.2020 - Current
B. Tech in Computer Science And Engineering - Computer Science
Techno India Salt Lake
04.2001 -
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