Somenath Saha

Profile Description:

• Heading a network of 32+ Asset Desk Officers (ADO) across multiple branches, in West Bengal-1 business Circle.
• Responsible for business expansion and growth through the team of ADOs within the circle, in order to achieve the topline and profitability goals of the circle for the Retail Asset and SME Products.
• Distribution of budgets and targets, and providing guidance to ADOs in preparing business plans for their respective areas.
• Ensuring monthly and annual target achievement with a healthy product mix by driving the sales activities through the Asset Officers' mapped branches.
• Establish and strengthen relations with key customers in collaboration with the ADOs to generate business from the branches.
• Coaching and mentoring high-potential talent for further development towards progressive growth.
• Reviewing and monitoring performance of the ADOs for ensuring achievement of productivity, with adherence to quality and compliance standards.
• Identifying areas for improvement in the loan process and implementing solutions accordingly.
• Monitoring micro and macro economic trends affecting the local market and modifying lending strategies accordingly.
• Analyzing financial statements, reviewing loan applications, verifying income sources, and evaluating collateral value of potential clients to determine creditworthiness and risk level.
• Administering a portfolio of existing loans and monitoring payment status.
• Ensuring manpower requirements are fulfilled to implement the business expansion strategies in the circle.
• Scheduling meeting cadence for internal stakeholders.
• Liaising with the project team, infrastructure, and correlated and corresponding service providers for the deployment of premium and efficient services.
• Organizing promotional events, such as seminars or webinars, aimed at educating and enlightening customers about new products' and services' offerings.
• Improvising and innovating on marketing collaterals, such as brochures, newsletters, or flyers, promoting the bank's services in collaboration with the Marketing Team.

Accomplishments:

• Successfully achieved last 5 years' annual budgets by a healthy margin and well poised to propel with a goal-oriented performance track record.
• Successfully onboarded multiple corporate clients through disbursing of c. INR 1600 crores (c. USD 190 M) credit facilities across diverse industries, over and above the allocated Retail Budget of last FY.
• Achieved recognition for exceptional performance, resulting in internal promotion during the 2023 performance assessment cycle.
• Acquired an entire relationship of Kolkata Police (KP) by overshadowing the competition banks.
• Successfully ensured 95%+ ADO mapped branches over-achieve their annual budgets industriously, year-on-year.
• Efficiently organized 300+ corporate worksite activities to increase retail asset and SME product penetration, thereby amplifying business volume.
• Catalyzed the deployment of Axis Bank's helpdesk across multiple Corporates' premises, bolstering brand visibility, showcasing products, and enhancing customer connectivity.

Profile Description:

• Supervised a team of Privilege Bankers across multiple branches.
• Developed and managed a portfolio of HNI clients to ensure long-term customer relationships.
• Developed and executed customer acquisition strategies to increase customer base.
• Drafted proposals, outlining product features and benefits for prospective customers.
• Performed periodic reviews of clients' investment portfolios in order to identify areas requiring further attention or improvement and provide tailored solutions.
• Identified opportunities to optimize product placement and maximize profitability.
• Proficiently administered the sales of banking products like CASA, as well as cross-sales of Third-Party Products like Life/General Insurance, DEMAT Accounts and Mutual Funds, to customers as per their requirements and investment requisites.
• Drove client satisfaction diligently and pursued resolution of customer inquiries or complaints promptly and efficiently, in accordance with established guidelines.
• Collaborated with various departments to improve communication and deliver individual, specialized, and tailor-made customer solutions.
• Implemented strategies for increasing customer retention ratio by consistently providing excellent service levels.
• Ensured compliance with legal regulations, policies, and procedures related to banking operations.
• Maintained and administered regular performance appraisals for subordinates through verbal, written, and ongoing review programs.

Accomplishments:

• Successfully met annual budgets year on year basis, with consistent achievement of key profitability and KRA parameters.
• Successfully onboarded various HNI clients, accompanied by big-ticket size investments.
• Accomplished acquisition and onboarding of bulk salary account relationships, including MNCs and government organizations.
• Effectively increased penetration of Third-Party Products to strengthen revenue generation.