As an Associate Director - Quant Operations at Sago, I lead a team of project managers who handle the end-to-end delivery of online market research projects for various clients. I have over a decade of experience in project operations and management, with a BCA in Computer Application from The University of Burdwan. My core competencies include RFP handling, proposal note preparation, data analysis, quality check, client servicing, and project execution. I have successfully managed multiple large-scale and complex projects across different sectors and geographies, ensuring high customer satisfaction and retention. I am passionate about growing in the research industry as a project management leader, and contributing to Sago's vision of providing innovative and actionable insights to its clients.