Somnath Chowdhury

The BDA is a sales-focused role aimed at driving course enrollments and expanding the student base, especially among West Bengal board students.

Key Responsibilities:
- Lead Engagement & Counseling: Connect with students and parents via calls, WhatsApp, and virtual meetings to explain courses and app features.
- Product Demos: Conduct demo sessions to showcase Tutopia’s learning solutions.
- Sales & Closure: Use consultative selling to guide prospects and achieve enrollment targets.
- Market Research & Lead Generation: Identify new opportunities and generate qualified leads.
- CRM Management: Maintain accurate client records and track follow-ups.
- Collaboration & Reporting: Coordinate with sales, marketing, and product teams; report on KPIs and sales performance.

Skills Required: Strong communication, negotiation, ability to work under pressure, and preferably experience in EdTech sales or academic counseling.

• To monitor closely the HL data and cross sell insurance (HDFC Life and Non - Life), fixed deposits and other products as introduced by the company to home loan customers of HDFC Sales
• To source open market business too and achieve the targets assigned
• To be completely aware of the products being offered by the company and understand competition offering and handle customer objections
• To ensure proper customer profiling on each call / customer visit, to identify and understand his/her needs and accordingly recommend investment and Insurance options
• Relationship building with the Home Loan Executives to which he is mapped and to ensure joint calls with the HLE to ensure maximum attachments of the files being disbursed
• To build a relationship with the customer so that he/ she is able to cross sell other product offering basis the need of the customer, thereby managing the entire account of customer.
• FSA to ensure to source customer's family details, other general insurance details, other loan details etc
• To be in sync and work together with the partner representatives
• Understanding the joint ownership of the customer at the time of servicing etc
• To ensure timely renewal of the business sourced
• To ensure appropriate processes defined are being followed and undergo the training and certification for being compliant towards selling of various products (insurance, mutual funds etc)
• To always be well groomed and his sales kit should be organized and complete
• To maintain company first attitude and be respectful in attitude towards other fellow colleagues, seniors, partners etc.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Built and maintained relationships with new and existing clients while providing high level of expertise.

• Business Development Associate (BDA) at BYJU'S is responsible for promoting and selling the company's educational products, primarily through direct sales and customer interaction.
• This involves contacting potential customers, setting up meetings, and providing guidance on BYJU'S learning programs.
• BDAs also play a role in generating leads, building relationships, and ensuring customer satisfaction.
• Developed proposals and presentations that effectively communicated the value of our solutions to potential clients, securing numerous contracts.
• Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
• Engaged with customers to build business relationships.

• Evaluating credit worthiness by processing loan applications and documentation within specified limits
• Interviewing applicants to determine financial eligibility and feasibility of granting loans
• Determining all applicable ratios and metrics and set up debt payment plans
• Enhanced the loan application process by efficiently reviewing financial documents and verifying information accuracy.
• Increased client retention by providing exceptional customer service throughout the loan process.
• Managed a pipeline of loans from origination through closing, ensuring all necessary documentation was completed accurately and within required timeframes.
• Contributed to company growth by identifying areas for improvement in processes and procedures related to loan origination.

GPA: B

GPA: A