Somnath Das

Around 18 Years of rich, global experience with impressive success in setting up of practices and in delivering complex global programs / projects across leading organizations such as Eaton, SAP, HCL, IBM and JAMS Technology Pvt. Limited. Possess comprehensive Service Delivery, Project & Program Management skills. Lead a team of 62 for 27 customers through a robust Supplier-Vendor symbiotic model. Functioned on varied Enterprise Modules such as Banking, Finance Data Warehousing, Sales & Distribution, Material Mgmt, Master Data Governance, Finance & so on; knowledge on coding technologies (ABAP/ WWI) & middleware tools (PI/ SUP). Effectively worked onsite at Poland, the US and functioned directly with clients of Germany, Switzerland and China; experience in leading teams with Onsite-Offshore Model across multiple Geos. Proficiency in consulting-experience include Legacy System Analysis, Business Blueprinting, Gap Analysis, Integration Testing, Disaster Recovery Strategy and Post go live Support. Possess high level consulting skills, architecting viable solutions and guiding implementation of the same; strong exposure in building & maintaining strong relations with all stakeholders. Instrumental in providing project leadership, developing project plans & work breakdown structure, task executions by defining roles and responsibilities. Build project plans, risk register & mitigation plan; play key role in communicating with customers and stakeholders on various milestones, status or escalations. Proficiency in Project Audit, Info-Sec Audit, Resource Mgmt, Business Continuity Mgmt, Pricing, Vendor Mgmt, enabling org strategy and Risk Mgmt. Facilitated & accomplished client's success through various development methodologies like Waterfall, Agile and mixed. Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Instrumental in bringing 5 years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer, and project needs. Successful at motivating teams to meet demanding timelines. Diligent, forward-thinking and adaptable to dynamic company, customer, and project needs. Successful at motivating teams to meet demanding timelines. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams. Well-versed in SAP Objects planning and deployment.

• Spearheaded a Transformation Project & led a team to reduce cost by 50% through automation, efficiency improvement, right sizing, problem management, optimized service/ operating model & continuous service improvement
• Successfully worked onsite at Poland, the US and functioned directly with clients of Germany, Switzerland and China; experience in leading teams with Onsite-Offshore Model across multiple Geos
• Successfully functioned multiple roles as Developer, Team Lead, Design Lead, Technical Analyst, Technical Architect, Program Manager, Service Delivery Manager and Project Manager
• HCL Star of the Year Award for winning 7 Million USD project for 7 years and Achiever's League award for persistent performer
• Multiple Service Excellence Award from IBM US management Team
• Top Contributor Award & Best of IBM Award from IBM Global Delivery

• SAP Service Deliver Manager / Program Management / Project Estimation/ Pricing/ Pre-Sales
• Performance, Capacity, Availability, Operations, scheduling
• Problem Mgmt, Incident Mgmt, Continuous Service Improvement
• Automation and Innovation
• ABAP (Report, Interface, Conversion, Enhancement, Forms) / SAP ABAP HANA/ MDG
• EH&S Technical (WWI Programming, Global Label management and MSDS)
• Knowhow in JAVA, .Net, DBMS, HTML, and JavaScript

• SAP, Cloud Application Services - SAP Practice, Jul'19 till date, Service Delivery Manager/ Program Manager, Pune / India, Individual Contributor, SAP CAS, Pre-Sales, Transition, Project & Service Delivery Manager for 16+ customer engagements related to Managed Operation Control Center (MOCC) and Cloud Application Services(CAS), Own the delivery of 80% 3rd Party Vendor pool with Constant evaluation of performance, capacity, availability, skill, feedback and sizing of the team to deliver the best in class service, Listen to Customer's need and envision the future. Building and maintaining relationship with customer for having a constant human touch for the entire life cycle of service, Drive Innovation and Automation projects focused on customer and develop necessary products, As a project manager drive various projects for different customers related to BASIS, ABAP, Fiori and Cloud-4-Banking. Coordination with Customer for critical phases viz Production Release, Upgrade, downtime, Disaster Recovery and take personal responsibility on continuous improvement, As a program manager need to Strategies expansion, growth, gap analysis for the organization, Being the Pre-Sales Techno-Functional Executive & Transition Manager of all new MOCC customers; need to ensure that they understand the service by conducting demo/presentation and walk them through the transition process during its lifecycle, I also need to plan any new project onboarding with the right timeline, SWOT analysis, vendor resourcing with proper skills and rates under the organization PnL guidance, Build templates, Good Practice, Delivery Documentations, Shift Rota, Risk Register, PnL sheet as per need of Delivery and Organizational audit requirements, Learn new products in cloud space (eg: Cloud for Banking, Cloud for HANA), create solution design document and strategies them as part of service offering and enabling the team to support the technologies by liaising with product owner and internal training team, Lead Innovation and Automation projects for customer centric product developments providing service improvements, Lead the MOCC service and ensure that I communicate and maintain relationship with all the stakeholders across geographies. I am also the de-escalation manager for all the customer accounts
• HCL, Deutsche Bank, Sep'15 till Jul' 19, SAP Service Delivery Manager, Production Support for SAP ABAP/ FICO/ BASIS/ BW and MDG, Pune / India, 63, BW HANA, BCS, ABAP Report, File Interface, Enhancement, Conversion, SharePoint, Service Now, BASIS and MDG, Automation, Cost Reduction, BW HANA, and MDG, Own, Govern, plan, design and execute complex company level SAP solution configuration across ABAP/ FICO / BW/ BCS/ MDG/BASIS and Unix/Oracle, Head responsibility for ongoing suggestions and best practices for entire Bank solutions in SAP across business continuity, backup, recovery, high availability and archiving., Collaborate with IT development team to assure architectural solution could be suitably translated into effectual and robust implementation., Identify customer requirements, analyze alternatives and conduct product recommendations related to software, platform and configurations., Perform with sales personnel on every customer visit to converse requirements as well as perform demonstrations. Initiate proactively client contact as part of total sales team effort., Aiding & giving suggestions for any technical queries related to SAP ABAP/FICO/ BW/ BCS/ BASIS/ MDG, Performing activity planning, defining scope and sequencing, Executing resource planning, developing schedules, time estimating and cost estimating, Estimating project revenue/ resource in regular intervals and maintaining right profit v/s revenue ratio, Supervising Risk Analysis, proactively managing foreseen project risk, mitigating as necessary
• IBM, Qatar Petrochemical Company (QAPCO), Jan'15 - Aug'15, ABAP Tech Lead / EHS Techno Functional/ Developer, Implementation on S4 HANA, Doha-QATAR / India, 14, S4 HANA, ABAP Report, PI Proxy, File Interface, Enhancement, Smartforms, Conversion, EHS-WWI, Quality Center, Share Point, Rally, S4 HANA, Mixed methodology (Waterfall and Agile), Understood the business functionality and deliver RICEF objects as per HANA standards, Designed necessary HANA CDS/ Attribute views to access data faster in ABAP along with the functional team, Built necessary Code Push Down strategies required for HANA, Educated team members with HANA best practice and provide them with right Top -Down approach for HANAtization, Learnt EHS business scenario (Product Safety/ Global Label Management/ Dangerous Goods) and implement the same in SAP, Planned continual improvement strategy across varied project life cycle
• IBM, Air Products and Chemicals Incorporation, July2010 to December 2015, Tech Lead/ Technical Analyst / EHS Techno Functional/ Developer, Implementation/ Enhancements/ Upgrade, PA, USA, 20, ABAP Report, Interface, Enhancement, Smartforms, Conversion, EHS-WWI, Quality Center, Remedy, Share Point, Real Tech, Rally, Mobile Implementation/ Agile Methodology & Waterfall Methodology, Understood the EHS process flow of the Client and Functional Team, and developed WWI Labels and MSDS as per the requirement, Managed Onsite & Offshore Team (IBM India and IBM China) to streamlined delivery process, Attained successful client delivery and demonstration by building and prototyping SAP ABAP objects, Slashed down cost by using right methodology like Agile/ Waterfall or mixed mode, Maintained project documents, review / optimize code, guide and lead team members, Developed Functional document and performed SAP configurations on EHS areas as required, Designed continual improvement strategy across varied project life cycle, Supported post go live issues and built a productive team by knowledge sharing and training the team for proficient flow of skills to aid efficient development & resolving critical issues
• IBM, Panasonic, December 2009 to June 2010, Design Lead/ Developer, Implementation, NJ, USA, 10, ABAP Report, Interface, Enhancement, Smartforms, Conversion, Workflow, Webdynpro, Solution manager, Rational Rose, Blue Printing / Automation/ Scope Analysis/ Project Pricing, Understood the different business process flow from the client and Functional Team, identified the manual work and provided an end-to-end technical design to automate the process into SAP, Participated in the project 'Blue Print' Team by providing step by step technical flow of different businessprocess, Identified 72 objects which include report, module pool, enhancement, workflow and ABAP web dynpro objects, Developed prototype for business either at onsite or by offshore team, Performed possible reuse strategies to enhance efficiency & reduced development / maintenance cost
• IBM, Commercial Metals Company, Feb 2007 to August 2009, Developer / Developer Coordinator/ Module Lead, Implementation, Poland / India, 5 - 30, ABAP Report, Interface, Enhancement, Smartforms, Conversion, RF programming, XI, Webdynpro, Solution Manager, Legacy system to SAP Data migration, Took complete ownership of the ABAP objects development which includes Issue resolution from the Onsite team, Technical specification design and Unit Testing, Managed XI and Work Flow objects development, Enhanced technical skills / team building skills and learnt industrial quality standards, Travelled to CMC Poland as Developer Coordinator for India Development Team, Understood the essential requirements of client and cooperated with the CMC Poland/ IBM Poland and India Offshore to build and delivered objects
• IBM, Merck Pharmaceuticals- Germany, July 2009 to November 2009, Developer / Team Lead, Implementation, India, 15, ABAP Report, Interface, Enhancement, Smartforms, Conversion, Rational Rose, Solution Manager, Quality Center, Legacy system to SAP Data migration/ Stretch assignment along with Commercial Metals Company project., Obtained the specification from Merck Germany and IBM Germany and get it developed by our team in time, Participated in coding, unit testing, and documenting; reviewing team member's code, Learnt how to get the development done in the effective way as possible
• IBM, Vodafone India, October 2008 to June 2009, Tech Lead/ Developer, Implementation, India, 15, ABAP Report, Interface, Enhancement, Smartforms, Conversion, XI., Integration of Vodafone India with Vodafone Germany/ Accenture and IBM developers involved/ Stretch assignment along with Commercial Metals Company project., Designed the entire Technical Landscape for all the XI Interface Objects, Planned a common approach for communication between Core-Germany and Satellite-India XI servers, and also designed the mapping for all the interface objects, Formed step by step procedure with Vodafone Client to integrate Global Development (Accenture) with India (IBM) development along with the proper risk analysis, Developed complex customized functions in JAVA for XI to read mapping data from SAP R/3 for the interface objects, Established many scenarios as per Clients Requirement in Interface objects (FI document posting and Payment Bank Interface), Worked on workflow to trigger interfaces for material master and customer creation
• JAMS Technology Pvt. Ltd. (CISCO ATP), JSkypeCC, May 2006 - November 2006, Jr. Software Engineer/ Product Designer / Developer, Design and develop Product, India, 5, JAVA/ .Net, Design and build software (JAMS Skype Contact Center) based around Skype which have important functionalities similar to CISCO IP Contact Center and Intelligent Call Manager., An inexpensive way to setup small to medium sized call centers., Basic call center intelligence: Skill groups - primary, overflow;, Reduce telecommunication costs, Reduce infrastructure to setup (only PCs) (servers, phone lines, switches, etc.), Reduce upgrade costs - Skype is free and so is its upgrade., Proven and scalable VOIP platform - Skype!, Have global presence, local feel, Completely distributed - have operators anywhere!

• Location Preference: Pune/ Hyderabad/ Kolkata
• Industry Preference: IT
• Date of Birth: 12/06/1981