Somnath pilankar
Office Assistant
Ratnagiri
Summary
Dynamic office professional with expertise in data entry and customer service, honed at BSF Services. Excelled in document management and relationship building, achieving a 20% reduction in operational costs. Proven ability to enhance office efficiency and foster positive work environments through effective communication and collaboration.
Overview
12
12
years of professional experience
1
1
Certification
3
3
Languages
Work History
Office Assistant
BSF Services
01.2025 - 03.2026
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Accelerated document handling through precise data entry and prompt filing.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Contributed to significant reduction in operational costs by negotiating better rates with office supply vendors.
Office Assistant
Hathway Cable and Internet
09.2021 - 03.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
Officer
Lokmagal Multistate Coperative Society
09.2014 - 08.2021
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Improved department efficiency by streamlining and implementing policies and processes.
- Streamlined workflows through process improvements, enhancing operational efficiency.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Coordinated operations with other emergency service groups.
Education
No Degree - Secondary Education
No Degree - High School Teaching
Bachelor of Arts - MSCIT
10-2012
Economics
Skills
Office administration
Data entry
Customer service
Administrative support
Mail handling
Positive attitude
File maintenance
Office management
Document management
File organization
Documentation and reporting
Excel spreadsheets
Customer relationship management (CRM)
Supply management
Travel coordination
Relationship building
Staff management
Payment processing
Mail management
Labor relations
Additional Information
Listing Music, travelling , reading book , watching movie and game
Certification
MSCIT
Timeline
Office Assistant - BSF Services
01.2025 - 03.2026
Office Assistant - Hathway Cable and Internet
09.2021 - 03.2022
Officer - Lokmagal Multistate Coperative Society
09.2014 - 08.2021
MSCIT
10-2012
A.k Desai High' School Ratnagiri - No Degree, Secondary Education
Gogate Joglekar College - No Degree, High School Teaching
Mumbai University - Bachelor of Arts, MSCIT