SOMVIR DALAL
Regional Manager Last Mile Operations
Jind,Haryana
Overview
20
20
years of professional experience
Work History
Regional Manager II
Flipkart internet Pvt Ltd
10.2022 - Current
- Accountable for all business development under the span and ensure profitability for Punjab/Tri-city
- Maintaining the cost of operations as per budget in the region by reducing additional costs and maximizing people’s productivity
- Conducting monthly review meetings along with Area Managers and Support team across the region
- Driving a customer centric approach across assigned region and ensuring to meet performance metric goals
- Ensuring adherence to all relevant regulations, policies, and procedures, along with frequent stakeholders connect
- Identifying opportunities for last-mile service expansion, developing new partnerships for continuous improvement in operational
- Accountable for availability of adequate and trained manpower at Region as per manpower and business plan, specifically during BBD
- Currently handling 104 Delivery hubs with a team of 8 Area managers
- Handling daily BAU volume of 90K, with an incremental trend of almost 160%+ in BBD.
Regional Manager
Flipkart internet Pvt Ltd, Tri, city & Haryana
03.2020 - 10.2022
Area Manager II
Punjab, Haryana & Himachal Pradesh
01.2018 - 03.2020
Area Manager
Punjab & Haryana
01.2015 - 01.2018
Business Partner
Scorpion Express (P) Ltd
12.2013 - 12.2014
- Responsible for expanding the new customer base of the company and handling the existing clients
- Interfacing with the Booking & Delivery Associates to maintain smooth functioning of all the locations in the assigned territory
- Achieving all the branch-related objectives as a Profit Center Head through a team of 3 personnel, entailing sales promotion, effective operation, outstanding control with effective administration
- Identifying the prospective areas and open Associates/Franchisees over there
Account Manager
UPS SCS India (P) Ltd
07.2012 - 11.2013
- Handling corporate sales into freight forwarding movements in area of Upper North
- Handling Key functional areas of Sales and supply chain management such as New Business Development, Corporate Sales, CRM, Customer Satisfaction, and Grievances Resolution
- Retention of existing corporate customers along with incremental business
- Retaining the existing clients with service updates and rate fluctuations etc
- Clearing the receivables from the customers as per the norms of our company
- New client acquisition as well as New Business Development in given territory
- Meeting the clients and explaining the modus operandi of our company, grab business from them
- Achieving the targets
- Achievements: Acquired & handling major accounts like Mansarovar Impex, Eagle Line Fixing & Fixture, Aadishwar Global, Kapurthala Industrial Corporation, Samvandu Exports, AB Refer Ware Housing, Dumax Exports etc
Sr. Executive – Sales
Future Supply Chain Solutions Ltd
06.2010 - 07.2012
- Handling Key functional areas of Sales and supply chain management such as New Business Development, Corporate Sales, Relationship Management, Customer Satisfaction, and Grievances Resolution
- Retention of existing corporate customers along with incremental business
- Clearing the receivables from the customers as per the norms of our company
- New client acquisition as well as New Business Development in given territory
- Achieving the targets
Sr. Executive
BD, Pafex Express
12.2008 - 05.2010
- A 100% Subsidiary of Fedex)
- Handling corporate clients for the courier/cargo services
- Expansion & develop the Dealership Network in given territory by assessing the market potential and gaps, in coverage to increase the Market Share
- Conducting review of business & current sales
- To collect the outstanding amount efficiently from various channel partners
- New client acquisition as well as New Business Development in given territory
- On time & accurate clearance of receivables from the customer/clients
- Conduct group training sessions on products and services
Sr. Executive
Relogistics India Pvt Ltd
07.2007 - 12.2008
- Handling Key functional areas of Sales and SCM such as New Business Development, Corporate Sales, Relationship Management, Customer Satisfaction, and Grievances Resolution
- Retention of existing corporate customers along with incremental business
- Clearing the receivables from the customers as per the norms of our company
- New client acquisition as well as New Business Development in given territory
- Achieving the targets
Sr. Executive
Gati Ltd
10.2004 - 07.2007
- Handling Key functional areas of Sales and SCM such as New Business Development, Corporate Sales, Relationship Management, Customer Satisfaction, and Grievances Resolution
- Retention of existing corporate customers along with incremental business
- Clearing the receivables from the customers as per the norms of our company
- New client acquisition as well as New Business Development in given territory
- Achieving the targets
Timeline
Regional Manager II
Flipkart internet Pvt Ltd
10.2022 - Current
Regional Manager
Flipkart internet Pvt Ltd, Tri, city & Haryana
03.2020 - 10.2022
Area Manager II
Punjab, Haryana & Himachal Pradesh
01.2018 - 03.2020
Area Manager
Punjab & Haryana
01.2015 - 01.2018
Business Partner
Scorpion Express (P) Ltd
12.2013 - 12.2014
Account Manager
UPS SCS India (P) Ltd
07.2012 - 11.2013
Sr. Executive – Sales
Future Supply Chain Solutions Ltd
06.2010 - 07.2012
Sr. Executive
BD, Pafex Express
12.2008 - 05.2010
Sr. Executive
Relogistics India Pvt Ltd
07.2007 - 12.2008
Sr. Executive
Gati Ltd
10.2004 - 07.2007
NA
Education
NA
Summary
Forward-thinking Regional Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage 20 years of progressive E commerce experience to positively impact business operations.
Skills
Operations
Staff training and development
Strategic planning
Staff management
Work Preference
Work Type
Full TimeSimilar Profiles
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