JIRA
Seasoned Business Analyst and Certified Scrum Master with experience in IT industry. Analyze business and translate them into technical solutions, onboarding clients, user acceptance testing, end-user training, end to end client support, and team handling. Accomplished at leveraging past lessons to inform future decision-making. Effective driver of product development lifecycle from concept to delivery. Detail-oriented team player with strong organizational skills. Ability to lead multiple projects simultaneously by using Salesforce.
Client: Ecolab, Project: StainID
Customer Relationship Management
Agile Ceremonies
Strategic Planning
Business Communication
Workflow Analysis
Workflow Analysis
Certified Scrum Master
JIRA
Salesforce
Drawio
Postman
MS Suit
Tableau
Power BI
Canva
Yellow.AI Certified Platform Associate
Critical Thinking for Better Judgment and Decision-Making
Certified Scrum Master