Sona George
Senior Project Engineer
Kochi
Summary
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Have undergone 2 months of extensive training on technologies like Cloud Azure Admin, JavaScript, Java-J2EE, JavaServlets, JUnit, JDBC - Java Database Connectivity, HTML, Core Java, CSS3 and CSS. Worked on SIEM and endpoint security (Cyber risk security).
- Part of the GSOC Team responsible for monitoring and protecting the Clients network from attacks by using SIEM tool.
- Have 6 months experience in Symantec DLP and McAfee Endpoint security tool.
- Worked on ABB client project using Opentext ECM tool.
- Currently working on Sadara client project and handling Documentum and Captiva applications. Having 4 plus year experience in Opentext ECM Administrator.
Overview
7
7
years of professional experience
2
2
Languages
Work History
DEVELOPER ECM DOCUMENTUM
Sadara Chemical
08.2020 - Current
- Enhanced application performance by identifying and resolving technical and non-technical issues in a timely manner.
- Addressed technical issues and guided end users through resolution.
- Managed multiple assignments simultaneously, ensuring all tasks were completed efficiently and accurately.
- Increased customer satisfaction by providing exceptional support and resolving issues quickly.
- Reduced cyber threats for the organization by mitigating regular vulnerability and penetration testing.
- Strengthened client relationships through effective communication and prompt resolution of concerns.
- Collaborated with cross-functional teams to ensure seamless integration of new features.
- Optimized system functionality with thorough testing and validation of application changes.
- Conducted regular audits of applications for security vulnerabilities, addressing any findings promptly.
- Updated technical documentation, product specifications, and technical training materials.
- Developed DQL scripts for creation and test scenarios.
- Responded to customer inquiries and provided technical assistance over ServiceNow and MS Teams.
- Patched software and installed new versions to eliminate security problems and protect data.
- Generated reports to track performance and analyze trends.
- Mentored junior developers, fostering a collaborative learning environment and supporting professional growth.
- Adapted quickly to new technologies and enhancing overall team productivity.
- Continuously updated skills through training courses and self-study
Application Support Engineer
ABB Project
06.2019 - 06.2020
- Worked in ABB Project as a application supporter
- Addressed technical issues and guided end users through resolution.
- Managed multiple assignments simultaneously, ensuring all tasks were completed efficiently and accurately.
- Contributed to continuous improvement and quality assurance tasks.
- Responded to customer inquiries and provided technical assistance over ServiceNow ticketing tool
Cybersecurity Engineer
CRS AV Team Kochi
09.2018 - 03.2019
- Keeping Servers and Workstations compliant and updated with the latest security patches.
- Remediating unresponsive products on the servers and workstation and installing the updated products as and when needed.
- Scheduled client task on servers through the McAfee ePO console.
- Troubleshooted high CPU High memory utilization issue due to McAfee products and added exclusion when needed to solve the issue.
- Installed the McAfee products and security updates on newly built servers and workstations.
- Prepared day-to-day report on the threat events, compliant status, and health status of the servers and workstations within the organization.
- Monitored systems for signs of suspicious activity using McAfee and Symantec DLP tool, proactively identifying potential risks.
- Have triaged incidents on DLP.
Cybersecurity Engineer
US BANK
10.2017 - 09.2018
- Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.
- Collaborated with team to identify potential security risks and develop mitigation strategies.
- Conducted regular audits of user accounts and access permissions, mitigating unauthorized access risks.
- Analyzed system logs for suspicious activity, identifying potential threats before they caused damage.
- Collaborated with cross-functional teams on projects aimed at improving overall organizational security posture.
Trainee
Wipro Technologies
03.2017 - 05.2017
- Attended training courses to build understanding of processes, techniques, and industry.
- Have undergone 2 months of extensive training on technologies like Cloud Azure Admin,JavaScript, Java-J2EE, JavaServlets, JUnit, JDBC - Java Database Connectivity, HTML, Core Java, CSS3 and CSS.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
Education
Master of Science - M.S in Information Technology
BITS - Pilani
Kochi, India 04.2001 -
Bachelor of Science - Physics
Nirmala College Muvattupuzha
Muvattupuzha, India 04.2001 -
Skills
Documentum Administration
Captiva
McAfee Endpoint Protection Solution
Palo Alto Networks - Firewalls
Symantec DLP
OpenText Extended ECM
DDoS Monitoring
Security Information and Event Management
Incident Management
Certifiedskills
- Data Loss Prevention - Vontu(L1)
- SAP BASIS(L2)
Trainedskills
- Generative AI-L0
- Confidence-L1
- Effective Communication-L1
- Lean-L1
- Informatica Powercenter-L1
- Informatica Powercenter-L2
- Informatica Powercenter-L3
- Data Loss Prevention - Vontu-L1
- ArcSight-L1
- SAP BASIS-L2
- OBIEE-L2
- McAfee Endpoint Protection Solution-L1
- Behavioral Driven Development Testing-L1
Timeline
DEVELOPER ECM DOCUMENTUM
Sadara Chemical
08.2020 - Current
Application Support Engineer
ABB Project
06.2019 - 06.2020
Cybersecurity Engineer
CRS AV Team Kochi
09.2018 - 03.2019
Cybersecurity Engineer
US BANK
10.2017 - 09.2018
Trainee
Wipro Technologies
03.2017 - 05.2017
Master of Science - M.S in Information Technology
BITS - Pilani
04.2001 -
Bachelor of Science - Physics
Nirmala College Muvattupuzha
04.2001 -
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