To gain experience in the corporate world while working in an environment of growth and excellence, where I may be able to provide the company with the benefit of my knowledge and skills while looking forward to learning and self-development.
Over 3.5 years of experience in application enhancement and solving complex production issues. My key responsibilities include incident management using the customer ITSM tool, Triaging effectively for all incoming work packets, and providing support for the in-scope applications. Having leverage expertise in AWS Console, DQL, JAVA, and strong analytical skills to contribute to high-quality software delivery. An effective team player with exceptional planning & execution skills, coupled with a systematic approach and quick adaptability, can create and maintain good rapport across the team and business as the solution demands. Ability to communicate with the clients directly and fulfill their requirements.
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