Sonal Mishra
Pune
Summary
Dynamic professional with extensive experience at AMS, excelling in recruitment operations and stakeholder management. Proven ability to enhance operational efficiency and candidate satisfaction through strategic workflow optimization and data analysis. Adept at leading teams and fostering client relationships, driving successful outcomes in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Assistant Manger Admin Operations Coordinator
AMS (Alexander Mann Solutions)
Pune
06.2021 - 12.2024
- Supported recruitment operations for prominent clients, including Google Operation Center, HDFC Bank, IDFC First Bank, and JSW.
- Managed the entire recruitment cycle, from initial screening to final onboarding for managerial and leadership roles.
- Ensured effective collaboration through proactive management of stakeholder relationships.
- Engaged with candidates across various levels to strengthen relationships and enhance candidate satisfaction.
- Reviewed and filtered applications based on required skills and experience.
- Coordinated interview processes, maintaining consistent feedback loops throughout.
- Utilized data analysis to derive actionable business insights.
- Worked extensively with ATS platforms, including Salesforce and Talent Recruit, maintaining accurate and current data.
- Partnered with HR to streamline candidate onboarding procedures.
- Developed financial reports evaluating productivity.
- Planned delivery routing, team workflows, for improved service delivery.
- Streamlined interactions among Business, Hiring, and Finance teams to optimize overall performance.
- Developed strategies for streamlining workflow processes.
- Worked with finance team to verify client-generated joiner information.
Team Leader (Business / HR Operations)
Ubitech Systems (Recruitment Division)
Pune
04.2019 - 07.2020
- Built and maintained strong client relationships through effective communication and service delivery.
- Oversaw recruitment and selection team operations, establishing targets for team members.
- Managed team of Recruitment Coordinators, monitoring their performance.
- Directed floor operations to maintain smooth business function.
Business Coordinator
Ubitech Systems (Digital Marketing Division)
Pune
06.2018 - 03.2019
- Developing and maintaining positive relationships with clients to ensure their satisfaction and retention
- Collaborating with stakeholders to gather and analyze project requirements, ensuring successful project outcomes
- Creating and implementing effective strategies to achieve project goals and objectives
- Managed and led internal teams of Digital Marketing Executives, Designers, and Content Writers
Education
Post Graduate Diploma In Management - HR Management
MIT School of Business
Pune05.2018
Bachelors in Business Administration -
Ness Wadia College of Commerce
Pune01-2015
12th - CBSE
Birla Balika Vidyapeeth Pilani
Rajasthan04-2012
10th - CBSE
DAV Kapildev Public School
Ranchi06-2010
Skills
- Project Management
- Service delivery
- Recruitment and onboarding
- Social media handling
- Leadership
- Observational skills
- Data analysis
- Client relationship management
- Interview coordination
- Operational efficiency
- Revenue forecasting
- Stakeholder management
- Workflow optimization
Personal Information
- Father's Name: Late Varun Mishra
- Date of Birth: 01/13/95
- Marital Status: Married
Timeline
Assistant Manger Admin Operations Coordinator
AMS (Alexander Mann Solutions)
06.2021 - 12.2024
Team Leader (Business / HR Operations)
Ubitech Systems (Recruitment Division)
04.2019 - 07.2020
Business Coordinator
Ubitech Systems (Digital Marketing Division)
06.2018 - 03.2019
Post Graduate Diploma In Management - HR Management
MIT School of Business
Bachelors in Business Administration -
Ness Wadia College of Commerce
12th - CBSE
Birla Balika Vidyapeeth Pilani
10th - CBSE
DAV Kapildev Public School
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