Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
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Kantharaju A G

Bangalore

Summary

Results-driven Merchandizing operations Assistant Manger with 6.5 years of experience in the operations domain, specializing in the food & groceries delivery industry. Working for Swiggy in the Product Management division. I have contributed broadly on order, people, process, and user interface roles. Where I have planned and executed campaigns, configured widgets on product builds, streamlined processes, enhanced tools, documented details, and generated reports. Managing a team, allocating the workload at peak levels, and guaranteeing smooth operations all while continuously improving efficiency and lowering configuration mistakes. Expertise in leading cross-functional teams, optimizing processes, and driving operational efficiency. Skilled in collaborating with various teams such as engineering, design and marketing to align product strategies and ensure successful execution.

Overview

8
8
years of professional experience

Work History

Assistant Manger – Product Operations

SWIGGY
Bangalore
01.2019 - Current
  • Coordinate with cross-functional teams including product management, Engineering, Design, marketing, and analytics to ensure successful product launches and ongoing maintenance.
  • Successfully led the operation program for Swiggy Bolt, Snacc, Crazy deals programs, which was a must win key product launch for the org.
  • Leading a team across multiple business lines including, Central and city Campaigns, New initiatives like Pocket Hero, Swiggy Daily, Swiggy Mall, quality control, Swiggy travelers and Handpicked
  • Proactively identifying opportunities to achieve more with less effort, resulting in the successful release of impactful product features in collaboration with the product and engineering teams. Developed the logic and implemented processes for generating weekly and daily reports for newly launched cities, enabling effective monitoring and analysis of business performance and contributing to overall growth and OPD (Order per Delivery) metrics
  • Successfully introduced popular and well-known brands on the platform at a city level which resulted in increased A2C (Add to Cart) conversions and enhanced brand building efforts.
  • Took the lead and successfully executed the launch of over 150 cities, ensured smooth operations and expansion of the business footprint Facilitated effective collaboration and coordination between brand partnerships, category, creative, growth, and supply chain teams to successfully manage multiple cross-functional projects.
  • Conducting weekly meetings to understand the workload, performance & blockers if any to resolve. Also, sharing the team's performance/feedback with the managers on a weekly & monthly basis.
  • Growth Path:
  • Executive (Jan’19-Oct’20)
  • Senior Executive Merchandising (Nov’20-Apr’22) Team Lead – Product operations (May’22-Apr’25)

Business Development Manager

Accord furnishing PVT .Ltd
Delhi
09.2017 - 01.2019
  • Working as a part of sales team to develop both new and existing market.
  • Following up on all prospective leads contacting them staying in touch.
  • Building strategic client relationship to maximize revenue for a company.

Education

Bachelors of Engineering - Electronics & Communication

01.2017

Diploma - Electronics & Communication

01.2012

Skills

  • Leadership
  • Time Management
  • Interpersonal Skills
  • Multi-tasking
  • Product Management
  • Operations Management
  • Quality Assurance
  • Cross-functional Collaboration
  • Process Improvement
  • Project Management
  • Continuous Improvement
  • Stakeholder Engagement

Languages

English, Kannada

Awards

Recognized with the "Act as an Owner" Award for showcasing exceptional ownership in driving the growth of newly launched cities, Received the prestigious “Swiggy star Award” for outstanding performance in managing product operations in popular brand automation

Timeline

Assistant Manger – Product Operations

SWIGGY
01.2019 - Current

Business Development Manager

Accord furnishing PVT .Ltd
09.2017 - 01.2019

Bachelors of Engineering - Electronics & Communication

Diploma - Electronics & Communication

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Kantharaju A G