SONALI HANDGE
Nashik
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Relationship Manager
Axis Bank
Nashik
08.2025 - Current
- Managed client relationships to enhance customer satisfaction and loyalty.
- Facilitated financial product sales through effective communication and needs assessment.
- Developed tailored solutions to meet diverse client financial requirements.
- Analyzed market trends to provide informed recommendations to clients.
- Conducted regular reviews of client portfolios to ensure optimal performance.
Bank Officer Business Account
AU small finance bank
Nashik
05.2024 - 08.2025
- Managed daily banking operations to ensure efficient service delivery.
- Processed customer transactions accurately and promptly in high-volume environment.
- Assisted clients with account inquiries and resolved issues effectively.
- Developed strong relationships with clients to promote loyalty and satisfaction.
- Responded to customer inquiries and resolved account issues.
Deputy Manager (Acquisition)
IDFC First Bank
Nashik
02.2021 - 01.2023
- Managed daily banking operations to ensure efficient service delivery.
- Led compliance reviews to uphold regulatory standards and mitigate risks.
- Coordinated staff training sessions to enhance customer service skills.
Business relationship partner
Yes bank
Nashik
10.2019 - 10.2020
- Managed client relationships to enhance service delivery and satisfaction.
- Developed strategic initiatives to drive business growth and market presence.
- Coordinated cross-functional teams to streamline operations and improve efficiency.
- Implemented customer feedback mechanisms to refine services and address concerns.
Senior Process Associate
TCS
Nashik
09.2017 - 02.2019
- Streamlined processes to enhance team efficiency and reduce turnaround times.
- Collaborated with cross-functional teams to improve operational workflows and communication.
- Analyzed data to identify areas for process improvements and cost reductions.
Banking Officer
Indusind Bank
Nashik
05.2015 - 09.2017
- Processed customer transactions efficiently and accurately.
- Assisted clients in understanding banking products and services.
- Conducted account maintenance and updates for customers.
- Managed customer inquiries via phone and in-person interactions.
- Identified opportunities for cross-selling financial products to customers.
Education
Some College (No Degree) - Commerce
KTHM COLLEGE
Nashik Skills
- Client relationship management
- Financial product knowledge
- Market analysis
- Portfolio management
Languages
Marathi
First Language
English
Intermediate (B1)
B1
Hindi
Beginner (A1)
A1
Timeline
Relationship Manager
Axis Bank
08.2025 - Current
Bank Officer Business Account
AU small finance bank
05.2024 - 08.2025
Deputy Manager (Acquisition)
IDFC First Bank
02.2021 - 01.2023
Business relationship partner
Yes bank
10.2019 - 10.2020
Senior Process Associate
TCS
09.2017 - 02.2019
Banking Officer
Indusind Bank
05.2015 - 09.2017
Some College (No Degree) - Commerce
KTHM COLLEGE