Sonali Kate

Project 1: Product Management of JioID as Login Pattern
• Led initiation of JioID, establishing clear objectives, scope, timelines, and resource requirements.
• Developed comprehensive strategic roadmap for JioID, aligning with organizational goals and ensuring clear path for execution.
• Orchestrated high-performing cross-functional team, fostering collaboration, communication, and shared commitment to project success.
• Cultivated strong relationships with key stakeholders through proactive communication and transparent reporting, resulting in increased stakeholder satisfaction.
• Ensured strict adherence to quality standards and regulatory compliance across all program activities, minimizing risks.
• Successfully managed project timelines, consistently delivering key milestones within sprint goals.
• Introduced and implemented innovative solutions benchmarking with Google and Apple ID resulting in improved project outcomes.
• Established reporting mechanisms, providing leadership with transparent insights into project performance and timely progress updates.
• Spearheaded adoption and integration of latest technology in Identity and Access Management space, resulting in increased efficiency and modernization of project workflows.

Project 2: Accessibility across Reliance

• Successfully initiated and planned accessibility project, outlining clear objectives, timelines and scope of work for product teams.
• Developed comprehensive tracker listing all possible websites/apps from across Reliance ensuring compliance with accessibility standards.
• Conducted regular stakeholder meetings to gather input, address concerns, and ensure alignment with accessibility best practices.
• Regularly updated Reliance Legal team and ensured clear communication with respect to progress made.
• Raised awareness across organization about significance of accessibility in creating products that cater to diverse user base.
• Celebrated project completion with tangible improvements in product accessibility, positively impacting users and aligning with corporate social responsibility goals.

Project 3 : Program Manager for Jio Phone Store Apps

• Worked as Strategic Partnership Manager and Program Manager of Jio Store apps for industry first 4G VoLTE feature phone in Indian Market
• Managed onboarding of 3rd party Apps and content owners to make their App/Service available on JioPhone platform including Top Media Apps and various other domain apps
• Managed Customer Experience & Apps – Lead team to design user journeys and develop various in house and partner apps for Jio Phone including government apps for Jio Phone working with App teams to drive App usage and user retention, track key KPIs and manage Business reporting.

Project 4: Project Manager for Identity and Access Management of Jio

• Headed cross functional teams for API and Identity and Access Management Platform for Reliance Jio 4G commercial launch comprising Project Managers, Architects, Tech Leads, Developers and Testers across various geographies (India, Poland, UK, US)
• Handled team deliveries in complex integration environments with cross team dependencies interfacing with Integrated Systems Organization for overall system integration
• Defined and Executed end to end migration strategy for 200M user identity database from ForgeRock openDJ to Microsoft OID
• Looked after Sprint Planning, Sprint Reviews and Retrospectives, Backlog Planning
• Implemented project management tools and processes, such as JIRA, Microsoft Azure Devops to enhance project visibility, track progress, and facilitate effective team collaboration.
• Successfully managed project risks and issues, proactively identifying and implementing mitigation strategies to prevent project delays and minimize impact on deliverables.
• Developed and maintained comprehensive project documentation, including project plans, schedules, status reports, and post-implementation reviews, ensuring transparency and accountability throughout project lifecycle.
• Led successful vendor selection processes, negotiating contracts and service level agreements to secure favourable terms and ensure vendor accountability.
• Established strong relationships with stakeholders at all levels of organization, providing regular updates and effectively managing expectations to ensure alignment with project goals.

• Played a key role in analyzing and troubleshooting technical issues in product using WebMethods, resolving them promptly to minimize downtime and ensure optimal system performance.
• Conducted thorough requirements gathering sessions with stakeholders to understand business needs and translate them into technical specifications for IT solutions.
• Developed and maintained comprehensive documentation, including user guides and technical manuals, to facilitate knowledge sharing and training.

• Wrote highly maintainable, scalable code for software system, forming core framework and earning consistent praise from subsequent developers since initial version.
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
• Collaborated effectively with peers on project workflows, demonstrating teamwork, communication, and leadership skills.
• Received positive feedback from clients, mentors and supervisors for enthusiasm, dedication, and eagerness to learn in software engineering environment.