Sonali Umbare

Microsoft Teams and Microsoft Office 365

Guest Access, Create user in Azure AD, Teams Phone System, Teams Audio Conferencing, Groups Creation, Teams Upgrade, Teams Rooms, Teams IP Phones Call ques and AA, Knowledge about voice routing policy and voice route and PSTN Usage, SIP signaling and media flow for external and Internal users, Knowledge about dial plan and normalization rule, Knowledge about SIP headers and Sip message.

Total 6 Years 4 Months experience out of that 1 Year 7 Months of experience in Office 365 admin Center, Direct Routing, Device Handling(Polycom Devices). Able to work in challenging position as Technical Support Engineer by Utilizing my skills and experience Excellent understanding of business Operations and project requirements

• Unified Communication Specialist
• Microsoft Teams
• Office 365 Admin
• Troubleshooting
• Direct Routing
• Technical Support
• Skype for business
• Powershell
• Audio Conferencing
• Video Conferencing

Value Addition

• Part of Enterprise voice policy administration team.
• Ability to work with fellow researchers to help quickly detect and identify problems and failures in Enterprise Voice.
• Ability to work with Microsoft Development team to produce customize requirements in Skype Application.
• Good knowledge of Microsoft product stack and technology that are peripheral to Unified communication.

• Troubleshooting of different Microsoft Teams problems.
• Creating Policy and assigning based on requirements.
• Configure and manage on Teams certified Phones Services
• Managing External and Guest Access
• Managing all MS Product Licenses
• Assigning Phone Numbers and Enabling Dial Pad
• Worked on Auto attendance and Call Que system, Creating Resource Account

• Name- Sonali Umbare
• Gender- Female
• Nationality- Indian
• Date of Birth- 25th Dec 1991
• Marital Status- Married
• Language Known- English, Hindi, Marathi
• Address- Fl no 201, Balaji Niwas, Telco Colony Jambhulwadi Road Ambegaon Bk, Pune-411046