Sonali Umbare

• Troubleshooting of different Microsoft Teams problem.
• Managing External and Guest access
• Creating policy and assigning based on requirements.
• Working on Migration users from skype to Teams.
• Assigning Phone numbers and Enabling Dial pad.
• Enabling user for Enterprise Voice.
• Troubleshooting of Microsoft teams call quality issues
• Develop and maintain reports for management review.
• Coordinate with internal departments to ensure data accuracy.
• Implement strategies to improve data quality and efficiency.
• Provide training and support to staff on MIS systems.
• Stay updated on industry trends and best practices in MIS.
• Ensure compliance with data protection regulations.
• Collaborate teams to enhance MIS systems.
• Participate in project planning and implementation related to MIS.

• Troubleshooting of different Microsoft Teams problem.
• Managing External and Guest access
• Managing and checking health of Office 365 admin center (Service Health, Message center, Network Connectivity
• Creating policy and assigning based on requirements.
• Monitoring, Creating, Assigning Meeting and Messaging policies.
• Enabling user for Enterprise Voice.
• Working on Auto Attendance system, creating Resource Account.
• Analyses Call quality and pull the reports for Call quality dashboard.
• Working on Migration users from skype to Teams.
• Assigning Phone numbers and Enabling Dial pad.
• User and Meeting migration from different operation modes to Teams only mode using PowerShell •
• Working on Migration users from icy, dial plans, call ques,auto attendance etc.
• Good understanding of FQDN, SIP Signaling and media flow.
• Knowledge of Skype for Business servers and ability to work with Microsoft Development teams to produce customize requirements in Skype Application
• Troubleshooting of Microsoft teams call quality issues
• Knowledge of creation voice routing policy voice route, PSTN usage and assigning SBC to teams users.

Work on software and MS Office